Tia-Dawn Anderson
Edmonton
Summary
Hardworking and reliable worker with strong ability in finishing tasks efficiently and in a timely manner. Offering , and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
13
13
years of professional experience
Work History
Nail Technician
Self Employed
Sherwood Park
02.2014 - Current
- Upsold specials and bundled healthy products to increase personal profit.
- Gave over 4-6 daily re-occurring customers gel and natural manicures letting no client leave unhappy.
- Trained and mentored junior employees on safety, performance strategies and customer service techniques.
- Kept detailed inventory lists for nail care supplies, polishes and over $10,000+ worth of merchandise.
Server
Canadian Brewhouse
Sherwood Park
08.2013 - 04.2014
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Server/Manager
Salt Steak & Seafood
Lac La Biche
12.2012 - 08.2013
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Calculated charges, issued table checks and collected payments from customers.
Education
High School Diploma -
Father Patrick Mercredi Community School
Fort McMurray, AB06.2012
Skills
- Cleanliness
- Training and coaching
- Product knowledge
- Schedule maintenance
- Client satisfaction
- Guest relations
- Work ethic
- Food safety understanding
- Issue and conflict resolution
- Workforce Management
- Teambuilding
- Leadership
- People skills
Timeline
Nail Technician
Self Employed
02.2014 - Current
Server
Canadian Brewhouse
08.2013 - 04.2014
Server/Manager
Salt Steak & Seafood
12.2012 - 08.2013
High School Diploma -
Father Patrick Mercredi Community School