Tia Alsabbagh
Ottawa,Canada
Summary
IT graduate with a specialization in Interactive Multimedia and design, offering a strong grasp of accessibility requirements and UI/UX performance. With 3 years of freelance experience, I consistently deliver high-quality solutions that optimize human-computer interactions. Collaborative and skilled in providing comprehensive designs for seamless implementation. Adept at creating intuitive, visually appealing interfaces to enhance user experiences. Proficient in utilizing various design development technologies and online collaboration tools. Possessing strong communication skills and emotional intelligence for effective client and executive interaction.
Overview
2
2
years of professional experience
Work History
Web and Digital Manager
Vykon Supplements
Ottawa, ON
09.2023 - Current
- Developed and implemented content strategies to maximize website performance
- Ensured compliance with accessibility standards when creating new pages or updating existing ones.
- Created engaging content for multiple social media platforms, such as Instagram and Facebook to increase brand awareness.
- Implemented SEO by researching relevant keywords and hashtags related to the business.
- Created wireframes, prototypes, mockups, and user-testing scenarios to ensure a positive user experience.
- Developed and implemented digital marketing strategies to drive website traffic and improve customer engagement.
KeyHolder (Part-time)
Estée Lauder Companies
Ottawa, ON
05.2023 - Current
- Consistently aligned with and upheld the company's core building blocks in day-to-day work.
- Collaborated with the mall marketing team to promote store events.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed and executed digital marketing campaigns, including email marketing to drive traffic and boost sales.
- Monitored and analyzed key performance indicators (KPIs) to measure event effectiveness and make data-driven decisions for growth opportunities.
- Utilized Excel to track and analyze sales data, manage inventory, and generate performance reports.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Performed monthly cycle counts to maintain accuracy of inventory records.
Sales Associate
Club Monaco
Ottawa, ON
12.2022 - 04.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Brand Digital Manager
Raw Mestika Fashion house
Riyadh, KSA
02.2022 - 02.2023
- Interacted with prestigious clientele, including individuals from royal backgrounds, maintaining the highest levels of professionalism during all interactions.
- Served as the brand representative in the absence of the manager.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
- Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays in events.
- Created engaging content for multiple social media platforms, such as Instagram and Facebook.
- Monitored customer comments on various social media channels and responded in a timely manner.
UI/UX Designer & IT Technical Support (Freelance)
White Mansion Contracting company
Jeddah, KSA
09.2022 - 01.2023
- Designed and developed a user-friendly website using UI/UX design principles and industry-standard software to improve the user experience and drive engagement
- Addressed IT technical issues related to the website, including bug fixes, updates, and troubleshooting, to ensure smooth functionality and usability
- Managed Instagram content, including creating weekly posts and stories.
IT and User Interface Internship
W.D Strategies
Pennsylvania, United States
05.2022 - 09.2022
- Collaborated with the Chief Operating Officer and Marketing team to gather and evaluate user requirements, ensuring design solutions were aligned with business objectives
- Developed design concepts and illustrated them using storyboards, process flows, and sitemaps to effectively communicate ideas to stakeholders
- Designed intuitive user interface elements, including menus, tabs, and widgets, to enhance user experience and optimize site functionality
- Created UI mockups and interactive prototypes on Figma to clearly demonstrate how the site would function and look, allowing for user feedback and refinement of design solutions
- Organized and managed design projects using online collaboration tools such as Miro, ensuring efficient workflow and timely completion of tasks.
Sales Representative
Dar Dalia
Jeddah, KSA
04.2022 - 05.2022
- Built customer connections by introducing the brand to the clients.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Served as an enthusiastic and knowledgeable brand representative for Dar dalia High-end shoe brand
- Shared feedback and ideas with owner to improve processes
Education
Bachelor's of Information Technology - Interactive Multimedia and Design (Joint Program)
Carleton University
06.2023
College Diploma in Applied Arts & Technology -
Algonquin College
06.2023
Minor - Business
Carleton University
Ottawa, ON06.2023
Skills
- Customer Service Management
- Social Media Management
- Team Leadership Experience
- Results-Oriented Mindset
- Web design and UI
- User Research
- Collaboration
- Accessibility Design
- Content Creation
Timeline
Web and Digital Manager
Vykon Supplements
09.2023 - Current
KeyHolder (Part-time)
Estée Lauder Companies
05.2023 - Current
Sales Associate
Club Monaco
12.2022 - 04.2023
UI/UX Designer & IT Technical Support (Freelance)
White Mansion Contracting company
09.2022 - 01.2023
IT and User Interface Internship
W.D Strategies
05.2022 - 09.2022
Sales Representative
Dar Dalia
04.2022 - 05.2022
Brand Digital Manager
Raw Mestika Fashion house
02.2022 - 02.2023
Bachelor's of Information Technology - Interactive Multimedia and Design (Joint Program)
Carleton University
College Diploma in Applied Arts & Technology -
Algonquin College
Minor - Business
Carleton University
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