Tia Adamson
Clarksville
Summary
Professional account management professional with strong focus on building and maintaining client relationships. Adept at driving results through collaborative teamwork and adaptable to changing needs. Skilled in communication, negotiation, and problem-solving. Reliable and goal-oriented, with proven track record in achieving targets and enhancing customer satisfaction.
Overview
20
20
years of professional experience
Work History
Account Representative
UP Global Soultions
08.2012 - 01.2022
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.
- Expanded customer base by conducting market research and identifying potential leads.
- Analyzed accounts for delinquencies and other ongoing issues.
Office Assistant III
Tulare County Health & Human Services Agency
08.2001 - 07.2011
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Associate of Science - Accounting And Computer Science
College of The Sequoias
Visalia, CASkills
- Customer Engagement
- CRM proficiency
- Customer Relationship Management
- Account Management
- Accounts payable and recieveable
Timeline
Account Representative
UP Global Soultions
08.2012 - 01.2022
Office Assistant III
Tulare County Health & Human Services Agency
08.2001 - 07.2011
Associate of Science - Accounting And Computer Science
College of The Sequoias
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