Summary
Overview
Work History
Education
Skills
Languages
Hobbies:
Timeline
OperationsManager
Thyra Rivers

Thyra Rivers

Ajax,ON

Summary

Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Well versed in continuous improvement, documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.

Overview

28
28
years of professional experience

Work History

Production Supervisor

Lear
03.2022 - 10.2023
  • Resolved issues quickly to maintain productivity goals.
  • Managed team of 75+ production associates, overseeing production processes and quality issues.
  • Coordinated with other departments to maintain smooth and efficient production flow.
  • Evaluated team member performance regularly to identify and resolve productivity concerns to improve (continuous improvement).
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Cultivated professional working relationships with peers and supervisors.

Production Specialist and Supervisor

Chrysler Canada
04.1998 - 03.2018
  • Delivered quality through continuous improvements, using huddle boards, effective communication and meetings.
  • Maintaining numbers, by not over cycling on tact time, keeping repairs and scrap to a minimum.
  • Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing basic repairs.
  • Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
  • Documented deviations in procedures or appearance on production batch sheets for management review.
  • Maintained production quality assurance, including WCM pillars.
  • Met all company and government safety standards, performed safety group talks.
  • Upgraded and maintained certificates and licenses.
  • Ensured production ran smoothly to keep lines from stopping by monitored FIS graphics.
  • Maintained good working relationships with production operators, management, skill trades associates and the union committee.

Customer Service Officer

Canada Trust (TD Canada Trust)
08.1995 - 03.1998
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided excellent customer service while servicing teller lines and offered financial advice.
  • Assisted call-in customers with questions and orders.
  • Communicated and aided clients with product information about RSP's, GIC's, Mutual Funds, New Accounts, Loans and MTG's.

Education

Bachelor of Science - Public Administration

University of Windsor
Windsor, ON

Associate of Science - Nursing

Durham College
Oshawa, ON

Skills

  • Continuous Improvement Development
  • Quality Control and Audit Management
  • Assembly and Production Expertise
  • Team Leader
  • Reliable
  • Organized
  • Creative problem solver
  • Adaptable
  • Schedule Management

Languages

English
Full Professional

Hobbies:

Over the years, I have coached numerous children's sports of all ages, genders and levels from House League to AAA. Including, hockey, baseball, soccer and ringette. I have also actively participated with many charities.

Timeline

Production Supervisor

Lear
03.2022 - 10.2023

Production Specialist and Supervisor

Chrysler Canada
04.1998 - 03.2018

Customer Service Officer

Canada Trust (TD Canada Trust)
08.1995 - 03.1998

Bachelor of Science - Public Administration

University of Windsor

Associate of Science - Nursing

Durham College
Thyra Rivers