Thuy Linh Tong
Vancouver,BC
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Lalotus Nails Spa
10.2022 - Current
- Greeted clients, answered phone calls, and scheduled appointments using salon management software.
- Provided outstanding customer service by addressing inquiries, resolving complaints, and ensuring client satisfaction.
- Managed cash transactions, including processing payments and issuing receipts.
- Maintained a clean and organized reception area, restocked supplies, and assisted with inventory management.
- Collaborated with salon staff to coordinate client services and maintain a smooth workflow.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
Bartender
Royal Hotel And Bar
04.2022 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Early Childhood Education
Sprott Shaw College
Richmond, BC04.2024
Business Administration Diploma - Business Administration
Sterling College
Vancouver, BC09.2022
Skills
- Answer Telephone Calls
- Manage Files
- Customer and Client Relations
- Referral Coordinate
- Greeting and Seating Clients
- Organization Skills
Timeline
Receptionist
Lalotus Nails Spa
10.2022 - Current
Bartender
Royal Hotel And Bar
04.2022 - 06.2022
Early Childhood Education
Sprott Shaw College
Business Administration Diploma - Business Administration
Sterling College
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