THUY LE
San Jose
Summary
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skilled in customer relations.
Overview
6
6
years of professional experience
Work History
After School Care Instructor
Newton The Children's Learning Center
01.2024 - Current
- Maintain a clean and tidy classroom consistent with health and safety standards.
- Assist students (Pre K to 6th grade) to complete and correct homework. Track student progress, frequently checking in with struggling students and identifying root causes of problems.
- Perform facial paintings and assist in other activities during school camp.
- Support each child’s social and emotional development and encourage students to pursue curiosity and interests, especially those with special needs.
- Partner with the enrichment teachers and in conjunction with supervisors to tailor lessons to individual needs.
- Promote classroom safety, collaboration, and best practices.
- Evaluate and revise lesson plans and course content to achieve student-centered learning.
Founder & Designer
Katywalk
10.2022 - Current
- Develop and maintain clear and concise product descriptions and marketing content for e-commerce platforms like Shopify, eBay, and Poshmark through data entry and other CMS platforms.
- Communicate with customers and provided detailed responses to inquiries regarding products and shipping, ensuring customer satisfaction.
- Create and manage content for website, newsletters, and product listings, tailoring the tone and style to diverse audiences.
- Design website logos and creative assets, ensuring consistency with brand identity across digital platforms.
- Communicate with vendors to ensure accurate production schedules, timely deliveries, and effective resolution of issues.
- Conduct target market research to scope out industry competition and identify advantageous trends.
- Negotiate price/cost and close deals with wholesalers while ensuring customers satisfaction throughout the sale process.
Art Teacher
VE Art Studio
03.2023 - 12.2023
- Prepared materials for lessons and delivered lectures to a diverse student population (Pre K to 9th grade).
- Encouraged students and assisted in developing creativity and self-expression through various art forms and mediums.
- Assisted in the creation of lesson plans and educational materials that catered to a diverse student population, ensuring content was accessible and engaging.
- Engaged in active communication with parents through written updates, progress reports, and newsletters in both Vietnamese and English.
- Supervised and supported students, especially those with special needs.
Graphic Design Intern
Advanced Semiconductor
05.2021 - 08.2021
- Created engaging written content for social media and digital marketing materials in both English and Vietnamese, focusing on branding and visual storytelling.
- Collaborated with clients to understand their vision and crafted content that aligned with their marketing goals.
- Developed technical illustrations, user guides, and documentation using Adobe Photoshop and Illustrator, ensuring clarity and coherence.
Administrative Assistant & Designer
Kim Loi Restaurant
05.2019 - 10.2022
- Managed customer relations, answered questions regarding menu, and helped them with selections.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Prepared, packaged, and merchandised fresh food products.
- Took orders from customers by telephone, in person, and meal delivery apps such as DoorDash & Grubhub.
- Ensured customer waiting area is safe and hygienic.
- Processed payments and managed inventory using Square POS system.
- Shot and edited photos for the menu.
- Maintained inventory of supplies and placed orders for restocking.
Education
Bachelor of Design Studies -
San Jose State University
06.2020
Skills
- Design Tools: Proficient in Adobe Photoshop, Illustrator, Lightroom, WordPress, Figma and Dreamweaver for creating visual content and illustrations that complement written materials
- Web Design: Experienced in developing web content, social media posts, marketing materials, HTML, CSS, and Bootstrap
- Technical Writing: Strong ability to create clear, concise, and engaging content for a variety of audiences in both Vietnamese and English High attention to detail for data entry
- Communication: Effective written communication skills in both English and Vietnamese, with experience in customer service, educational environments, and digital marketing
- Project Management: Skilled in coordinating projects from concept to completion, ensuring alignment with brand goals and identity
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
After School Care Instructor
Newton The Children's Learning Center
01.2024 - Current
Art Teacher
VE Art Studio
03.2023 - 12.2023
Founder & Designer
Katywalk
10.2022 - Current
Graphic Design Intern
Advanced Semiconductor
05.2021 - 08.2021
Administrative Assistant & Designer
Kim Loi Restaurant
05.2019 - 10.2022
Bachelor of Design Studies -
San Jose State University
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