Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thushan Sooriarachchige

Corona

Summary

Accomplished Manager and Ink Technician with a proven track record at TNT Fuelmart & Repair Center, enhancing customer satisfaction and streamlining operational processes. Skilled in complex problem-solving and team leadership, I've significantly improved efficiency and accuracy in color matching and inventory management, leveraging customer service and technical expertise to achieve notable achievements in productivity and service quality.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Manager /Customer Service Cashier

TNT Fuelmart & Repair Center
01.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Offset Ink Color Matcher / Batch Weigher

Karamof Chemicals
12.2013 - 12.2015
  • Managed inventory levels using accurate weight information, preventing stock shortages or excesses that could impact operations.
  • Provided training to new team members on proper weighing techniques and equipment usage, ensuring consistency across the workforce.
  • Increased efficiency in the weighing process by streamlining workflows and reducing errors.
  • Conducted regular maintenance checks on weighing equipment, reducing downtime and ensuring optimal performance.
  • Assisted in the development of new product formulations by conducting small-scale test batches.

Ink Technician / Color Matcher / Batch Weigher

Colorcroma (Pvt) Ltd.
01.2006 - 06.2012
  • Enhanced ink quality by conducting regular testing and adjustments to maintain optimal printing performance.
  • Demonstrated strong attention to detail while consistently delivering precise color matches throughout each stage of the printing process.
  • Improved customer satisfaction by providing technical support on ink-related inquiries and concerns.

Ink Technician / Batch Weigher / Color Matcher

Chroma Inks (Pvt) Ltd
01.1990 - 12.2005
  • Streamlined the color-matching process for improved efficiency and accuracy in client projects.
  • Supported sustainability efforts by researching eco-friendly alternatives for inks used in production processes.
  • Coordinated with cross-functional teams such as prepress technicians, press operators, and graphic designers to achieve desired outcomes.
  • Contributed to cost-saving initiatives through diligent monitoring of supplies consumption rates and proactive reordering of necessary materials.
  • Implemented quality control measures during the weighing process, resulting in reduced product waste and increased customer satisfaction.
  • Conducted regular maintenance checks on weighing equipment, reducing downtime and ensuring optimal performance.
  • Enhanced inventory management through precise record-keeping of incoming and outgoing materials.
  • Improved weighing accuracy by implementing a systematic calibration process for all equipment.

Education

Offset Press Operator

Fullerton College
Fullerton, CA
12-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Complex Problem-solving

Certification

  • Certificate of completion Fullerton College / Printing Industry of America 2016 December.

Timeline

Manager /Customer Service Cashier

TNT Fuelmart & Repair Center
01.2014 - Current

Offset Ink Color Matcher / Batch Weigher

Karamof Chemicals
12.2013 - 12.2015

Ink Technician / Color Matcher / Batch Weigher

Colorcroma (Pvt) Ltd.
01.2006 - 06.2012

Ink Technician / Batch Weigher / Color Matcher

Chroma Inks (Pvt) Ltd
01.1990 - 12.2005

Offset Press Operator

Fullerton College

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Thushan Sooriarachchige