Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THUONG LUU

Regina,SK

Summary

My name is Thuong Luu, you could call me Tiffany.I hope my experiences would match your requirement. I am fluent in Chinese,Vietnamese,English. I used to work as Sales Assistant also handling Customer service back in my home country. I am well known as a friendly,out-going and welcoming person. I am also flexible and reliable to show up on time and my work and do whatever is asked of me.I am dedicated and to my work and giving my best effort every single day. This would be my first job in Canada. I am sure this would be a great chance for me to gain my experiences, and learning a lot from it.

Overview

10
10
years of professional experience

Work History

TRUCKING COORDINATOR

TOP ASIA LOGISTIC
06.2020 - 04.2023

-Taking delivery order

-Working with shipping line, depots to pick up container

-Tracking the truck's route from depots-factory-habour

-Tracking the export

-Tracking the export progress -Assisting Client to contact the client for follow-up works (Doing contract, Payment, Pickup time, Delivery arrangement)

-Declaring goods information on portship system

-Preparing declaration documents, (if needed)

-Updating the progress of customs clearance for customers promptly

-Working with warehouse to track on the stock loading or unloading progress

-Incharging Re-using container program,doing daily or monthly report of its' profit

- Making daily, mothly container delivery reports, estimated budget reports, quotations from the truckers

- Process customer orders received in person or by telephone, email or fax.

-Assist with purchasing/transfers to maintain enough stock to meet our customers requests.

-Provide guidance to our customer on selecting the best option to meet their requirements.


SALE ASSISTANT

HENGFENG TRADING COMPANY
04.2017 - 05.2020
  • -Adjusting Cooperation Company Debit Notes (Warehouse, Insurance,Client)
  • -Adjusting declaration fees, shipping charges -Making monthly sales reports, import estimated budget reports, quotations
  • -Assisting Sales Manager to contact the client for follow-up works (Doing contract, Payment, Pickup time, Delivery arrangement, doing final payment,issuing invoice)
  • -Preparing declaration documents, learning about the imported product - Updating the progress of customs clearance for customers promptly Working with warehouse to track on the import, input ,output process and other tasks
  • Listen to customers, understand their needs, and resolve customer issues
  • Assist staff and customers as needed.
  • Answer telephones when needed.
  • Assist with general housekeeping of the warehouse.
  • Maintaining retail shelving stock for walk it customer purchases.

AMERICAN POLYTECHNIC COLLEGE
01.2013 - 01.2016

Education

Skills

-Teamwork

-Negotiating

-Communicative

-MS OFFICE

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Vietnamese
Native or Bilingual

Timeline

TRUCKING COORDINATOR

TOP ASIA LOGISTIC
06.2020 - 04.2023

SALE ASSISTANT

HENGFENG TRADING COMPANY
04.2017 - 05.2020

AMERICAN POLYTECHNIC COLLEGE
01.2013 - 01.2016

THUONG LUU