THUNDIL GEORGE KOSHY
Halifax,NS
Summary
Front Office Executive with extensive experience at RADISSONS HOTELS, specializing in guest relations and event coordination. Demonstrated ability to streamline check-in processes and enhance staff training for superior customer service. Successfully managed multiple corporate events, ensuring precise billing and exceptional guest satisfaction.
Overview
9
9
years of professional experience
Work History
Front Office Executive
RADISSONS HOTELS
JEDDAH, SAUDI ARABIA , KINGDOM OF SAUDI ARABIA
04.2013 - 05.2022
- Supervised front office operations, ensuring seamless check-in and check-out processes.
- Led and trained a team of front desk staff to maintain high guest service standards.
- Coordinated catering services for corporate and private events, managing all aspects from menu planning to execution.
- Handled guest inquiries, resolved complaints, and maintained positive customer relations.
- Managed event logistics and collaborated with kitchen and banquet teams to ensure successful events.
- Maintained accurate records of reservations, billing, and inventory control for catering supplies.
Education
MBA - Marketing Management And Research
VINAYAKA MISSIONS UNIVERSITY
TAMIL NADU, INDIA04-2017
Skills
- Front office operations
- Guest relations management
- Event coordination and planning
- Reservation management
- Billing accuracy and reconciliation
- Customer service excellence
Languages
ARABIC
Professional
Hindi
Professional
Tamil
Professional
Malayalam
Professional
Punjabi
Professional
REFERENCE : MARIA DAZA & JOSE ANGULO - TEL 9028801996
- REFERENCE : MARIA DAZA & JOSE ANGULO - TEL 9028801996
References
References available upon request.
Timeline
Front Office Executive
RADISSONS HOTELS
04.2013 - 05.2022
MBA - Marketing Management And Research
VINAYAKA MISSIONS UNIVERSITY
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