THU NGUYEN GOCO
Anaheim
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Supervisor
BIG CHOPSTICKS
Costa Mesa
08.2021 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Negotiated with suppliers to secure cost-effective resources.
Assembly Line Production Worker
BALT GROUP
Irvine
02.2021 - 06.2021
- Handled materials and components to maintain an organized work area.
- Collaborated with team members to meet production goals and deadlines.
- Followed safety guidelines to minimize risks and maintain a safe working environment.
- Received and inspected incoming materials for quality assurance and accuracy.
- Executed production tasks with attention to detail to minimize errors.
- Assembled components according to established procedures and safety protocols.
Shift Supervisor
Happy Lemon
Sunnyvale
01.2019 - 01.2021
- Supervised workers to ensure accurate task execution and adherence to operational standards.
- Ensured timely preparation of products before and during operating hours.
- Managed proficiency with POS system and comprehensive knowledge of menu, including drink recipes.
- Monitored workflow efficiency to optimize productivity and service delivery.
Pastry Assistant
Mission Bistro
Santa Clara
02.2017 - 10.2019
- My job is to help create baked goods include measuring ingredients, kneading dough, mixing by hand or with kitchen tools, taking items in and out of the oven, and placing them on cooling racks.
Kitchen Staff
Ktea Cafe- Catering
Sunnyvale
01.2018 - 12.2018
- Cleaning all dishes, work stations, cook equipments, and food storage areas in accordance with food safety regulations.
- Washing, shredding, chopping and grating ingredients.
- Assisting with the unloading of deliveries.
- Storing fresh products and meats according to prescribed food safety regulations.
Education
Associate - Hospitality Management
Mission College
Santa Clara, CA06.2020
Skills
- Performance evaluation
- POS system management
- Customer relationship management
- Team leadership
- Problem solving
- Time management
- Quality control
- Staff discipline
Languages
Vietnamese
Native/ Bilingual
English
Professional
Timeline
Supervisor
BIG CHOPSTICKS
08.2021 - Current
Assembly Line Production Worker
BALT GROUP
02.2021 - 06.2021
Shift Supervisor
Happy Lemon
01.2019 - 01.2021
Kitchen Staff
Ktea Cafe- Catering
01.2018 - 12.2018
Pastry Assistant
Mission Bistro
02.2017 - 10.2019
Associate - Hospitality Management
Mission College