Thérèse Vermette
Winnipeg,MB
Summary
A very energetic and hard-working person, that takes initiative with proven ability to plan while taking up challenges. Has demonstrated a passion for crafting beverages as a barista. Very customer service oriented and would excel in a part-time bartender position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
1144 Pembina Hwy, Winnipeg
05.2021 - Current
- Bar skills, crafting espresso and handcrafted beverages according to customer modifications while keeping drive thru times low.
- Making customer connections, getting to know both regulars and non-regulars and ensure they leave happy with a great experience.
- Knowing how to work with unhappy customers, difficult situations that can occur and how to make the moment right.
- Taking drive thru and café orders accurately and friendly while upselling menu items.
- Closing store tasks such as cleaning, stocking, and dishes, preparing the store to be ready for the following morning.
Cashier
Great Canadian Dollar Store
Niverville, MB
02.2019 - 04.2021
- Was hired before store opening and worked in setting up the new store.
- Closing store and counting cash drawers.
- Trained in making a variety of helium balloon arrangements.
- General duties, including stocking shelves and store cleaning.
- Cashier, taking payments and placing items in bags, while ensuring great customer service and dealing with returns and exchanges.
Education
Bachelor of Arts - Current Student
Université De Saint-Boniface
Winnipeg, MBHigh School Diploma -
École/Collège Régional Gabrielle-Roy
06.2021
Skills
- Great Customer Service
- Fully bilingual in French and English as well as studying Spanish
- Great memory
- Cash Handling
- Strong Teamwork Skills
- Multitasking
- Able to learn quickly
- Good Communication and Interpersonal Skills
- Reliable and Trustworthy
Certification
- I have successfully completed the course through Smart Choices and obtained the Responsible Service Certification, to legally sell and serve alcohol in Manitoba. (January 2023)
Timeline
Barista
Starbucks
05.2021 - Current
Cashier
Great Canadian Dollar Store
02.2019 - 04.2021
Bachelor of Arts - Current Student
Université De Saint-Boniface
High School Diploma -
École/Collège Régional Gabrielle-Roy