Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Thérèse Vermette

Winnipeg,MB

Summary

A very energetic and hard-working person, that takes initiative with proven ability to plan while taking up challenges. Has demonstrated a passion for crafting beverages as a barista. Very customer service oriented and would excel in a part-time bartender position.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
05.2021 - Current
  • Bar skills, crafting espresso and handcrafted beverages according to customer modifications while keeping drive thru times low.
  • Making customer connections, getting to know both regulars and non-regulars and ensure they leave happy with a great experience.
  • Knowing how to work with unhappy customers, difficult situations that can occur and how to make the moment right.
  • Taking drive thru and café orders accurately and friendly while upselling menu items.
  • Closing store tasks such as cleaning, stocking, and dishes, preparing the store to be ready for the following morning.

Cashier

Great Canadian Dollar Store
02.2019 - 04.2021
  • Was hired before store opening and worked in setting up the new store.
  • Closing store and counting cash drawers.
  • Trained in making a variety of helium balloon arrangements.
  • General duties, including stocking shelves and store cleaning.
  • Cashier, taking payments and placing items in bags, while ensuring great customer service and dealing with returns and exchanges.

Education

Bachelor of Arts - Current Student

Université De Saint-Boniface
Winnipeg, MB

High School Diploma -

École/Collège Régional Gabrielle-Roy
06.2021

Skills

  • Great Customer Service
  • Fully bilingual in French and English as well as studying Spanish
  • Great memory
  • Cash Handling
  • Strong Teamwork Skills
  • Multitasking
  • Able to learn quickly
  • Good Communication and Interpersonal Skills
  • Reliable and Trustworthy

Certification

  • I have successfully completed the course through Smart Choices and obtained the Responsible Service Certification, to legally sell and serve alcohol in Manitoba. (January 2023)

Timeline

Barista

Starbucks
05.2021 - Current

Cashier

Great Canadian Dollar Store
02.2019 - 04.2021

Bachelor of Arts - Current Student

Université De Saint-Boniface

High School Diploma -

École/Collège Régional Gabrielle-Roy

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Thérèse Vermette