THOTA SANTOSH KUMAR
Sussex,NB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
ICICI LAMBARD HEALTH INSURANCE
04.2020 - 08.2024
- Set and achieved company defined sales goals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Responding to inbound customer inquiries in person, over phone, and via email
- Preparing quotes, processing orders, sourcing product, and expediting
- Supporting outside sales team to meet and exceed needs of customers
- Providing excellent and quality customer service in person, over the phone and via email
- Providing coverage in the store front as required
Education
Master of Science - PHARMACY
OSMANIA UNIVERSITY
HYDERABAD07.2014
Skills
- Social media outreach
- Prospect Follow-Up
- Documentation And Reporting
- Driven
- Sales closing
- Superior organizational skills
- Excellent Communication
- Multitasking
- Analytical Thinking
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Inside Sales Representative
ICICI LAMBARD HEALTH INSURANCE
04.2020 - 08.2024
Master of Science - PHARMACY
OSMANIA UNIVERSITY
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