Summary
Overview
Work History
Education
Skills
Languages
Timeline
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THOTA SANTOSH KUMAR

Sussex,NB

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Inside Sales Representative

ICICI LAMBARD HEALTH INSURANCE
04.2020 - 08.2024
  • Set and achieved company defined sales goals.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and community to promote long term business growth.
  • Responding to inbound customer inquiries in person, over phone, and via email
  • Preparing quotes, processing orders, sourcing product, and expediting
  • Supporting outside sales team to meet and exceed needs of customers
  • Providing excellent and quality customer service in person, over the phone and via email
  • Providing coverage in the store front as required

Education

Master of Science - PHARMACY

OSMANIA UNIVERSITY
HYDERABAD
07.2014

Skills

  • Social media outreach
  • Prospect Follow-Up
  • Documentation And Reporting
  • Driven
  • Sales closing
  • Superior organizational skills
  • Excellent Communication
  • Multitasking
  • Analytical Thinking

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Inside Sales Representative

ICICI LAMBARD HEALTH INSURANCE
04.2020 - 08.2024

Master of Science - PHARMACY

OSMANIA UNIVERSITY

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THOTA SANTOSH KUMAR