Thor Grogan
Riverside
Summary
Dynamic food service professional with experience in maintaining efficient workflows and enhancing customer satisfaction. Skilled in time management, communication, and supporting staff training, ready to contribute to a thriving restaurant environment.
Dedicated Food Runner with a strong work ethic and proven adaptability. Known for delivering exceptional dining experiences through effective teamwork and problem-solving skills.
Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Food Runner
Cravin Crab Haus
Riverside, CA
08.2024 - Current
- Delivered food promptly to tables, ensuring customer satisfaction and seamless service.
- Assisted kitchen staff in maintaining efficient workflow during peak hours.
- Communicated effectively with servers and chefs to coordinate orders accurately.
- Managed table assignments and prioritized deliveries based on guest needs.
- Adapted quickly to changing menu items and special requests from guests.
- Supported training of new staff on operational procedures and best practices.
- Contributed to a positive dining experience by engaging with customers proactively.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
Education
High School Diploma -
Martin Luther King High
Riverside, CA07-2025
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Flexible schedule
- Problem-solving
- Cash handling
- Restaurant etiquette
- Cleaning and sanitizing
- Anticipating customer needs
- Hospitality service expertise
- Supply restocking
- Memory retention
- Analytical thinking
- Organizational skills
- Task prioritization
Timeline
Food Runner
Cravin Crab Haus
08.2024 - Current
High School Diploma -
Martin Luther King High