Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thong Nguyen

San Diego

Summary

Dynamic Certified Phlebotomy Technician with expertise in venipuncture and a continuous learning mindset, honed at each hospital I've worked at. Proven ability to establish rapport with diverse patients and maintain specimen integrity through quality control. Bilingual in Vietnamese and English, enhancing patient communication and care.

Phlebotomy professional with keen eye for precision and commitment to patient care. History of performing blood draws and sample handling with care and efficiency. Notable ability to collaborate with healthcare teams and adapt to changing clinical environments. Recognized for technical skills in specimen collection and patient communication.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Phlebotomy Technician

Sharp Grossmont Hospital
06.2020 - Current
  • Assisted in training new staff on phlebotomy techniques and safety protocols.
  • Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
  • Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.

Certified Phlebotomy Technician

St. Mary Medical Center
10.2018 - 03.2020
  • Handled Pediatrics ward during morning rounds
  • Worked A.M. shift, and being able to always finish all draws assigned for morning run

Certified Phlebotomy Technician

Desert Valley Hospital
06.2017 - 07.2018
  • Successfully performing heel punctures on pediatrics for tests as PKU's and Biliruben
  • Stationed and draw in the ER by myself
  • Learned Outpatient procedures

Certified Phlebotomy Technician

Palmdale Regional Medical Center
01.2012 - 01.2017
  • Patient contact care within the hospital -Maintain specimen integrity by using aseptic and proper techniques
  • Resolve unusual test orders by contacting the physician, pathologist, nursing stations, or reference laboratory
  • Dispatch workers to appropriate rooms throughout the hospital to ensure draws are completed promptly according to priority of draw
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles

Customer Service Cashier

Healthy Nutrition
10.2011 - 01.2012
  • Self manage a WIC program store
  • Manage supplies and shipment orders
  • Customer service


Crew Trainer

Carl's Jr
02.2009 - 09.2011
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored daily operations to maintain quality standards and efficiency.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Hesperia High School
Victorville, CA

Phlebotomy Certificate -

Victor Valley College
Victorville, CA

Skills

  • Continuous learning mindset
  • Order of draw mastery
  • Proper labeling techniques
  • Quality control
  • Bilingual, can speak Vietnamese and English
  • Venipuncture expertise

Certification

  • PT - Phlebotomy Technician

Languages

Vietnamese
Native or Bilingual

Timeline

Certified Phlebotomy Technician

Sharp Grossmont Hospital
06.2020 - Current

Certified Phlebotomy Technician

St. Mary Medical Center
10.2018 - 03.2020

Certified Phlebotomy Technician

Desert Valley Hospital
06.2017 - 07.2018

Certified Phlebotomy Technician

Palmdale Regional Medical Center
01.2012 - 01.2017

Customer Service Cashier

Healthy Nutrition
10.2011 - 01.2012

Crew Trainer

Carl's Jr
02.2009 - 09.2011

Hesperia High School

Phlebotomy Certificate -

Victor Valley College

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Thong Nguyen