Thompson Olawuyi
Winnipeg,MB
Summary
Highly-motivated employee with desire to toke on new challenges. Strong worth ethic,
ly exceplone merpersone stis. Agapror workng enecively Ursupervisee
and quickly mastering new skills.
Hobbies:Soccer, cooking, reading, relaxing.
Overview
2
2
years of professional experience
Work History
Salesperson
Bell Canada(Virgin mobile)
Toronto, Ontario
12.2023 - Current
- Generated new business opportunities through cold calling campaigns.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Educated customers about products and services offered by the company.
- Produced sales documents, finalized deals and filed records.
Customer Service Representative
HGS(Rogers)
Winnipeg
07.2023 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Sales/Freight Associate
Under armour
Winnipeg, Manitoba
03.2023 - 10.2023
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Undergraduate - Psychology
University of Manitoba
Winnipeg, NoneSkills
- Customer service
- People skills
- Cross-selling products and services
- Objection handling
- Negotiation
- Closing Techniques
- Cold-calling
- Upselling
- Verbal/written communication
- Cash Handling Accuracy
- Problem-Solving
- Reliable and punctual
Timeline
Salesperson
Bell Canada(Virgin mobile)
12.2023 - Current
Customer Service Representative
HGS(Rogers)
07.2023 - 08.2024
Sales/Freight Associate
Under armour
03.2023 - 10.2023
Undergraduate - Psychology
University of Manitoba