Thompson Dawn
Palmerston,ON
Summary
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly and Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Housekeeper
Self Employed Services
07.2020 - 04.2024
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Operated electronic backpack vacuums and floor sweepers.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Cafeteria Worker
Toyota Motor Manufacturing
09.2011 - 04.2014
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Supported menu planning efforts by providing input on popular dishes and customer preferences.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
Cleaning Crew Member
Molly Maid
02.2000 - 04.2009
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Streamlined cleaning processes with the implementation of innovative techniques, methods, and tools.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
- Promoted eco-friendly practices by utilizing environmentally friendly products and waste reduction strategies where possible.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
Daycare Supervisor
Board Of Education
05.1986 - 04.1990
- Enhanced child safety by implementing strict supervision policies and conducting regular risk assessments.
- Developed staff schedules and assigned tasks, ensuring optimal daycare operations and efficient time management.
- Boosted parent satisfaction by maintaining open communication channels and providing regular updates on child progress.
- Fostered a nurturing environment for children, employing age-appropriate activities to promote social, emotional, and cognitive development.
- Managed daily daycare operations, overseeing staff performance and resolving any issues promptly.
- Collaborated with teachers to create educational programs tailored to individual children''s needs, promoting academic growth.
- Maintained compliance with state regulations by conducting regular safety inspections and updating policies as needed.
- Facilitated smooth transitions between activities, minimizing disruptions in the daily schedule while maximizing engagement for all children involved.
Education
Certificate - Personal Support Worker /Caregiver
ALISON COLLEGE
04.2024
Skills
- Guest Relations
- Residential Cleaning
- Laundry Management
- Infection Control
- Window Cleaning
- Floor scrubber machines
- Waste disposal
- Interior and exterior cleaning
- Mopping and sweeping
- Ordering cleaning supplies
- Teamwork
- Quality Assurance Controls
- Folding clean laundry
- Housekeeping
- Excellent oral and written communication
- Hospitality background
- Customer-Oriented
- Window Washing
- Complex Problem-Solving
- Resident support
- Health and safety compliance
- Sorting and washing laundry
- Vacuuming
- Cleaning and organizing abilities
- Pet care assistance
- Kitchen Cleaning
Languages
English
Full Professional
Timeline
Housekeeper
Self Employed Services
07.2020 - 04.2024
Cafeteria Worker
Toyota Motor Manufacturing
09.2011 - 04.2014
Cleaning Crew Member
Molly Maid
02.2000 - 04.2009
Daycare Supervisor
Board Of Education
05.1986 - 04.1990
Certificate - Personal Support Worker /Caregiver
ALISON COLLEGE
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