Thomas W goodwin
Langley,BC
Summary
Dedicated professional with expertise in customer service, multitasking, and time management. Proven track record of delivering exceptional customer experiences in fast-paced environments. Highly adaptable to changing circumstances and consistently recognized for quality and efficiency in work performance.
Overview
6
6
years of professional experience
Work History
Wearhouse Supervisor/Trainer
Bright future brands inc
Burnaby, British Columbia
09.2024 - Current
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored team members on safety and operational standards.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
Tow Truck Driver
Mundies Towing
Burnaby, British Columbia
03.2022 - 09.2023
- Operated tow truck to transport vehicles safely and efficiently.
- Responded to emergency calls for roadside assistance and vehicle recovery.
- Inspected equipment for safety and functionality before each shift.
- Communicated with dispatch to coordinate towing routes and service requests.
- Maintained accurate records of services performed and vehicles towed.
- Provided excellent customer service during high-stress situations on the road.
Mover
Two Burley Men Ltd
Langley, British Columbia
03.2020 - 10.2022
- Wrapped and secured items to prevent damage during relocation.
- Loaded and unloaded furniture from trucks to ensure safe transport.
- Loaded and unloaded furniture onto trucks for delivery to customers' homes.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
Education
High School Diploma -
Fraser Valley Distant Education
Chilliwack, BC01-2011
Skills
- Project management
- Quality assurance
- Team collaboration
- Problem solving
- Attention to detail
- Decision making
- Time management
- Team building
- Dependable and responsible
- Troubleshooting
- Multitasking Abilities
Timeline
Wearhouse Supervisor/Trainer
Bright future brands inc
09.2024 - Current
Tow Truck Driver
Mundies Towing
03.2022 - 09.2023
Mover
Two Burley Men Ltd
03.2020 - 10.2022
High School Diploma -
Fraser Valley Distant Education
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