Thomaskutty George

• Manage day-to-day maintenance operations for residential and commercial properties, ensuring all work complies with safety regulations.
• Coordinate with contractors and vendors to address property issues, including HVAC, plumbing, and electrical systems.
• Conduct regular property inspections to identify potential issues and schedule preventive maintenance.
• Handle tenant communications, addressing concerns and ensuring a high level of customer satisfaction.

• Conducted a wide range of laboratory tests, including chemical analysis and quality control, to ensure compliance with industry standards.
• Operated and maintained laboratory equipment, ensuring accuracy and reliability of test results.
• Collaborated with cross-functional teams to develop and implement testing procedures that improved efficiency and reduced errors.
• Prepared detailed reports and documentation for internal and external stakeholders.

• Supervised daily operations, including staff scheduling, inventory management, and customer service.
• Trained and mentored new employees, fostering a productive and customer-focused work environment.
• Managed financial transactions, including cash handling, deposits, and reconciliations.
• Developed and implemented strategies to increase sales and improve customer satisfaction.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Adhered to safety protocols and regulations, monitored the premises for security concerns, and ensured all operations complied with company policies.
• Worked effectively with team members to maintain smooth operations, especially during peak hours, and assisted with various tasks as needed.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Coordinated with logistics department to expedite shipping for urgent customer orders.

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