Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Thomas James Abbott

Waterloo,ON

Summary

Director – University of Waterloo Soccer Camp Action Areas and Results Organizational Leadership and Planning Key role in Association partnerships with City of Waterloo, City of Hamilton, City of Burlington, Hamilton Health Sciences Corporation, multiple Health organizations in Kitchener-Waterloo and Cambridge – one line for interview notes for each Senior Leadership Teams – Oakville, St. Thomas, Hamilton and Cambridge/Kitchener-Waterloo – Acting CEO as necessary Association-level operational and strategic planning leadership in Kitchener-Waterloo and Hamilton/Burlington Staff lead seconded by YMCA Canada as interim CEO – successful municipal recreation partnership to amalgamate St. Thomas YMCA with a municipal Recreation organization/facility to create strengthened operations Staff leadership on Marketing and Fundraising Board Committees in Oakville Y Canada Operational Review Team Leader (3), and member (2), for reviews on 5 YMCAs in operational distress Created Health and Wellness/Chronic Disease programming and community partnerships in Kitchener-Waterloo (expand on this in notes for interview – mention Crystal) Human Resources Responsible for the structure, recruitment, hiring, development and evaluation of volunteer and staff teams, numbering more than 200 at one time. Volunteer recruitment, selection and development for program and fundraising, including Capital Campaigns Staff, volunteer and member training and recognition event design and delivery Facility Development, Planning and Management Negotiation of Stork YMCA Capital and Operations Agreements with City of Waterloo and Waterloo Public Library Design and Construction Leadership of multi-service new facilities and significant renovations/expansions involving pool, gym, track, multipurpose, change room, child care, immigrant service, physiotherapy and social/food service spaces; Waterloo Stork YMCA new facility (budget, design, construction) A.R. Kaufman YMCA addition and renovations (budget, design, construction) Burlington YMCA renovation/expansion (budget, design, construction) Downtown YMCA renovations (budget, design, construction) Hamilton Mountain YMCA new facility (budget, design) Flamborough Family YMCA new facility (concept design team, construction) Leadership to all aspects of Maintenance/Housekeeping in Hamilton, Cambridge/KW, Stratford, Guelph YMCAs Financial Management and Development Manage all aspects of Membership Operations budgets up to $10million annually Manage all aspects of Capital Maintenance budgets for multiple branches totaling $2 million annually Developed and managed $26 million YMCA 6-year Strategic and Capital Development Budget in Hamilton/Burlington as well as multi-million plans in Cambridge, Kitchener, Waterloo.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Customer-oriented General Manager with 30 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

2023
2023
years of professional experience

Work History

Advisory Consultant

YMCA of Greater Vancouver
04.2020 - 10.2020
  • Stephen Butz, Vice President CEO
  • Key Accomplishments: Construction and operational readiness preparation and review for Chilliwack YMCA

General Manager

Downtown
  • Hamilton YMCA
  • Leadership of all aspects of complex membership and residence operations, as well as facility management responsibilities

Direct Supervisor, Vice President

Stephen Butz
  • (retired)
  • Key Accomplishment: Oversight and growth of all aspects of $1.8 million operations and all capital management, upgrades and renovation
  • Successful management of high-need on-site residence services

Staff

  • Lead to operation review, redevelopment plan andCity partnership development leading to facility/operations merger
  • Experience and Training

Vice President, Membership and Capital Development

YMCAs of Cambridge & Kitchener-Waterloo
09.2006 - 01.2023
  • Key Accomplishments: Partnership negotiation, design, construction and opening of new City of Waterloo partnership YMCA/Library facility
  • Renovation and additions to ARK Family YMCA (Kitchener), Cambridge Family YMCA
  • Design for Guelph and Waterloo YMCA expansions, Stratford YMCA site redevelopment
  • Membership operations Lead for annual revenues of $10million
  • Grant funding application, management and reporting
  • Staff leadership, supervision for 3 facility GMs, overseeing over 200 full time and part time staff.

Vice President

Kitchener, Waterloo,Cambridge/YMCA of Three Rivers
09.2006 - 01.2023
  • Facilities and Capital Development – YMCA of Three Rivers
  • Oversight of facility management, maintenance, renovations, design planning and construction
  • Secondment to Vancouver YMCA as advisor on multi-project development (8 months)

Direct Supervisor, Vice President

Peter
01.2012 - 01.2015
  • Staff Lead on Flamborough Major Gifts Capital Campaign ($400,000) and support to other aspects of Multi-Project Campaign ($1,000,000 Flamborough, $7 million Hamilton Burlington YMCA)
  • Staff Lead, “Partners with Youth” Annual Giving ($200,000 goal), donor identification
  • Grant proposal development in Cambridge/KW created over $1million in grants over 5 years as well as team member on multi-million dollars of successful grant recruitment for capital
  • Stabilized St
  • Thomas YMCA finances leading to corporate amalgamation
  • Marketing & Service
  • Waterloo Family YMCA marketing and communications launch team
  • Cambridge/KW Marketing Development and post-amalgamation Relaunch Committees
  • Membership fee restructuring team in KW and Cambridge
  • Strengthened Membership Hosting and Building Supervision effectiveness through team leader and standards development, training, and performance tracking in multiple branches
  • Donor Recognition Art Competition among Flamborough school grade 2 students
  • Produced weekly newspaper columns in Cambridge and Oakville
  • Managed all aspects of brochure production, competitive analysis at Oakville and St
  • Thomas YMCAs
  • Produced comprehensive marketing audit for Cambridge YMCA operations
  • Provided environmental scan for 1999 Hamilton/Burlington planning retreat
  • Membership & Program Delivery
  • Responsible for all operational readiness aspects for new Waterloo and Flamborough YMCAs
  • Successful development and launch of chronic health partnerships and programs in KW and Cambridge – diabetes, cardiac , neurological
  • Waterloo Santa Pursuit fun-run planning and delivery team –, (identify partner org/lead in personal notes – talk to Dana)
  • Community partnerships coordinated in Hamilton with Hamilton Regional Cancer Centre (Breast Cancer Research Project – published researcher) and Hamilton General Hospital (Cardiac Rehabilitation Program)
  • Front line instructor (non-current): aerobics, aquafit, Fitness instructor Training and Lifestyle courses, racquetball, individual programming and counseling
  • Ongoing overall responsibility for program delivery in 4 YMCA associations and 9 separate facilities, Capital Development and Membership Services – Cambridge and KW YMCAs, YMCA of Three Rivers
  • Membership Centre Operations in Cambridge, Kitchener and Waterloo branches
  • Design and construction of new buildings, additions, renovations
  • Asset management
  • Senior leadership team, acting CEO as necessary.

General Manager

Flamborough YMCA
09.2004 - 09.2006
  • Design development team and operations lead for new branch
  • Capital fundraising for new branch – major gifts staff lead
  • Strategic, transitional and operational leadership teams
  • Health Initiatives Programs creation and leadership – all branches

Direct Supervisor

Scott Haldane
07.1996 - 09.2006
  • C.E.O, Scott Haldane, C.E.O
  • (retired)
  • Key Accomplishments: Ongoing oversight of new facility design and construction, business plans and operations launches, for 6 year, $26 million capital development strategy
  • Operations lead for annual revenues of $7million

Vice President

YMCA of Hamilton/Burlington
07.1996 - 09.2006
  • Association Capital Development Strategy
  • Planning and construction of 3 major facilities
  • Operations and Asset leadership of 2 existing branches
  • Senior leadership team, acting CEO as necessary

Program Manager

Family YMCA of Oakville
08.1990 - 07.1996
  • Leadership of all aspects of membership and camp programming and marketing.

Acting Executive Director

St. Thomas Family YMCA
05.1995 - 05.1996

Education

Non-Profit Management

York University
Toronto, ON
04.1989

Bachelor of Science - Kinesiology

University of Waterloo
Waterloo, Ontario
04.1985

Skills

  • Coaching and mentoring
  • Risk management
  • Data analysis
  • Performance monitoring
  • Contract negotiation
  • Operations management
  • Financial management
  • Complex Problem-solving

Accomplishments

  • North American COO Conferences – Calgary, San Diego, Boston
  • Facility Management Conference, Delivery team – Niagara Falls
  • YMCA Canada Annual Membership Conference - Presenter and panel member
  • YMCA Senior Management Institute - Banff
  • Management Accounting, Wilfrid Laurier University
  • 4-year University Varsity Soccer captain,OUAA&CIAU all-star// World University Games Soccer – // Jr
  • B' Siskins and University Varsity hockey// University of Waterloo Athletics Hall of Fame
  • Community Involvement
  • City of Kitchener Programming Committee – Outdoor Equipment Installation in Victoria Park
  • Board Member – Parks and Recreation Ontario
  • Committee Member – WWLHIN Integrated Care Pathway – CHF, COPD
  • Coach/Assistant Coach
  • Girls (12-21 yr olds) and Boys (10-12 yr olds) Soccer Rep Teams – Waterloo
  • Boys Tyke House League hockey (8-9 yr olds) – Waterloo
  • Under 21 Women's Soccer – Ontario Champions
  • Varsity Soccer - University of Waterloo
  • Committee Member – Human Initiatives Group – Flamborough
  • Executive Committee, Breakfast with Santa – Hamilton
  • Chair, Admissions – Oakville Waterfront Festival
  • Founding Committee, Executive Committee, Registration Chair – Oakville Fun Fit Challenge

References

References I am happy to provide YMCA, community and personal references at any time - 4

Languages

English
Full Professional

Timeline

Advisory Consultant

YMCA of Greater Vancouver
04.2020 - 10.2020

Direct Supervisor, Vice President

Peter
01.2012 - 01.2015

Vice President, Membership and Capital Development

YMCAs of Cambridge & Kitchener-Waterloo
09.2006 - 01.2023

Vice President

Kitchener, Waterloo,Cambridge/YMCA of Three Rivers
09.2006 - 01.2023

General Manager

Flamborough YMCA
09.2004 - 09.2006

Direct Supervisor

Scott Haldane
07.1996 - 09.2006

Vice President

YMCA of Hamilton/Burlington
07.1996 - 09.2006

Acting Executive Director

St. Thomas Family YMCA
05.1995 - 05.1996

Program Manager

Family YMCA of Oakville
08.1990 - 07.1996

General Manager

Downtown

Direct Supervisor, Vice President

Stephen Butz

Staff

Non-Profit Management

York University

Bachelor of Science - Kinesiology

University of Waterloo
Thomas James Abbott