THOMAS G.T. MUGADZA
Warehouse Associate ( Machine Operator)
CÔTE SAINT-LUC
Summary
I am a dedicated professional with years of experience in high-end hospitality environments, including at renowned resorts such as Walt Disney World. I have considerable experience ranging from customer service to overseeing housekeeping staff all while providing top-tier guest services and maintaining pristine accommodations. I can manage guest inquiries with courtesy and efficiency, as well as enhancing guest satisfaction by ensuring proper operational workflows to boost efficiency. More importantly, I pride myself on my positive attitude and my commitment to organizational success, which I hope I can bring to an organization.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Warehouse associate
Wesco
07.2024 - Current
- Receives Merchandise
- Picks and prepares customer orders
- Cuts wire and cable as per customer order requirements
- Prepares orders for shipping with our transport carriers
- Processes order paperwork
- Maintains a clean and safe work environment, encouraging productivity and security at work.
Warehouse Clerk
Supermache PA
05.2024 - 07.2024
- Packs and weighs the goods.
- Check orders.
- Receive the goods and keep the working environment clean.
- Participate in activities related to the return of goods and supports other warehouse operations.
- Determine the warehouse location of the products.
- Participate in the assembly of product boxes.
Assistant Driver
Loomis Express (9355-0911)
01.2024 - 05.2024
- Pick up and deliver customer packages to meet daily pick-up and delivery schedules.
- Scan packages / mail as it is received, delivered, or returned to the depot at the end of the day.
- Resolve problems as they arise while on the road in collaboration with Dispatch and customers.
- Conduct daily pre-trip and post-trip vehicle inspections.
- Assisting the lead driver in navigating routes.
- Part-time
Savana Guide
Walt Disney World Resorts
03.2023 - 01.2024
- Company Overview: Walt Disney World Resort | Orlando, Florida
- Lead a variety of cultural and animal related activities for guests of all ages – adjusting educational content based on age levels.
- Presented formal educational presentations on the culture and the wildlife of Africa.
- Engaged guests in informal conversations on topics such as wildlife, animal behavior, animal care and conservation.
- Educated guests on wildlife and conservation-related issues.
- Ensured guests’ safety in animal viewing areas and provided resort and general park information.
- Participated in continuous educational training.
Housekeeper
Meikles Hotel, Hyatt Hotel Group
02.2018 - 01.2022
- Company Overview: Meikles Hotel | Hyatt
- Provided high-end and timely cleaning services whilst working in a fast-paced environment with multiple interruptions.
- Maintained hotel lounges, locker rooms and public areas, including replenishing hotel amenities to ensure a clean and welcoming environment for guests.
- Coordinated with the maintenance department regarding general hotel maintenance such as broken appliances, old light bulbs, or damage.
- Continuously upheld the hotel’s confidentiality and security standards when interacting with various departments and guests.
- Organized and stocked housekeeping carts with supplies.
- Cleaned guest rooms mid-stay and post-departure.
- Ensure general cleaning was maintained such as carpet cleaning, wood floor polishing, sweeping, mopping, and vacuuming.
Housekeeping Assistant
Meikles Hotel, Hyatt Hotel Group
03.2016 - 07.2018
- Company Overview: Meikles Hotel | Hyatt
- Maintained hotel locker rooms, lounges and back of house areas.
- Cleaned and returned vacant rooms to occupant ready status, including:
- General cleaning per policy standards.
- Replacing bedding (i.e., sheets, duvets, pillowcases).
- Replacing toiletries; and
- Replenished amenities such as drinking glasses and writing supplies.
- Operated incinerators and rubbish compactors to dispose of rubbish.
Education
Bsc - Microbiology
University of Namibia
Namibia 02.2009 - 06.2013
A-level - Advanced Level
Sandringham High School
Norton, Zimbabwe 02.2006 - 11.2007
High School Diploma - undefined
Nyadire High School
Mutoko, Zimbabwe 01.2002 - 11.2005
Skills
Warehouse logistics
Order picking
Shipping and receiving
Lifting and sorting
Packaging and labeling
Heavy lifting
Timeline
Warehouse associate
Wesco
07.2024 - Current
Warehouse Clerk
Supermache PA
05.2024 - 07.2024
Assistant Driver
Loomis Express (9355-0911)
01.2024 - 05.2024
Savana Guide
Walt Disney World Resorts
03.2023 - 01.2024
Housekeeper
Meikles Hotel, Hyatt Hotel Group
02.2018 - 01.2022
Housekeeping Assistant
Meikles Hotel, Hyatt Hotel Group
03.2016 - 07.2018
Bsc - Microbiology
University of Namibia
02.2009 - 06.2013
A-level - Advanced Level
Sandringham High School
02.2006 - 11.2007
High School Diploma - undefined
Nyadire High School
01.2002 - 11.2005
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