Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Thomas Chan

St. Catharines,Ontario

Summary

I have earned a certification in the fundamentals of Technology and IT authorized by Google. I am well versed with PC's, Macs, and technology in general. I am now looking for a job that would give me a chance to develop personally and professionally as well as to help others in a more meaningful way. I believe I can provide costumers with insightful knowledge on technology to help them decide on products to purchase. I understand how to upsell while still being genuine with the costumers problems at heart. I feel as though I would bring a lot to Best Buy and be a great addition to the team.

Overview

3
years of professional experience
13
years of post-secondary education

Work History

Marble Slab Creamery
St Catharines, Ontario

Cashier/Ice Cream Specialist
07.2022 - Current

Job overview

  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Kindly greeted customers entering store and responded promptly to customer needs, showing care for their time.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.

TIM HORTONS EMPLOYEE
St Catharines, Ontario

Cashier/Barista/Sales Associate
07.2021 - 01.2022

Job overview

  • I learned how to care for customers, and do basic cashier work.
  • I also learned how to make coffee, make food using industrial appliances, and take care of shifts/and management with Managers
  • I ended up quitting in January because of confusing management and unreliable schedules.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.
  • Stocked, tagged and displayed merchandise as required.

Marta Selmeczi
St Catharines, Ontario

Competitive Gymnastics Coach
09.2018 - 06.2020

Job overview

  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Demonstrated steadfast adherence to safety standards.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.

Education

Wheatley Private Montessori
St. Catharines

IB diploma from MYP 3 IB Diploma
05.2009 - 05.2020

University Overview

It is a prestigious IB private school where you are taught in unconventional ways compared to public schools. Starting in grade 5 you were given 2 hour exams in Math, Social Studies, English, French, and Science. History was added on in grade 6-8. I graduated in, my MYP 3, along with my grade 9 math credit 1 year ahead. Sir Winston Churchill. I get above average grades as well as taking math a year ahead. This year in grade 11 I plan on taking 3 grade 12 courses ahead as well as aim for an SHSM qualification on my grade 12

Sir Winston Churchill Secondary School
St. Catharines, ON

High School Diploma
09.2020 - Current

University Overview

- I am in grade 11 at Sir Winston Churchill. I get above average grades as well as taking advanced functions a year ahead. For grade 11 I plan on taking 3 grade 12 courses ahead as well as aim for an SHSM qualification over the course of grade 11 and 12 OSSD. I am not too involved with school extra curriculars because of COVID-19, however I did join dodgeball for fun and I would have been on the senior soccer team had I not gotten knee surgery back in august of 2022. I am back to full health now.

Skills

Custumer Service

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Accomplishments

Accomplishments

Beginner in IT Technical Support

Timeline

Cashier/Ice Cream Specialist
Marble Slab Creamery
07.2022 - Current
Cashier/Barista/Sales Associate
TIM HORTONS EMPLOYEE
07.2021 - 01.2022
Sir Winston Churchill Secondary School
High School Diploma
09.2020 - Current
Competitive Gymnastics Coach
Marta Selmeczi
09.2018 - 06.2020
Wheatley Private Montessori
IB diploma from MYP 3 IB Diploma
05.2009 - 05.2020

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Thomas Chan