Thomas Zerazion
Montreal,QC
Summary
Dynamic professional with a strong customer service background, honed at Crown Plaza Hotel. Proven ability to enhance client satisfaction through effective complaint handling and relationship building. Self-motivated and adaptable, I thrive in fast-paced environments, consistently delivering results while fostering teamwork and communication.
Overview
9
9
years of professional experience
Work History
Conserge / Janitorial Servicea
Amram Ezezer, Mansfield Inc.
09.2015 - 09.2022
- ResolvedTenant's inquiries effectively, enhancing overall satisfaction rates.
- Responded totenant's requests efficiently and with knowledgeable assistance.
Maintenance and Event Setup's
Crown Plaza Hotel
06.2013 - 06.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Read Sea Secondary.
Asmara Ethiopia.01-1984
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
Timeline
Conserge / Janitorial Servicea
Amram Ezezer, Mansfield Inc.
09.2015 - 09.2022
Maintenance and Event Setup's
Crown Plaza Hotel
06.2013 - 06.2015
High School Diploma -
Read Sea Secondary.