Thomas Vazquez
Sylmar
Summary
Dedicated cashier with proven skills in cash handling, customer service, and team collaboration. Known for resolving customer complaints swiftly and ensuring accurate transactions, contributing to enhanced customer satisfaction. making sure everything is running smoothly
Overview
3
3
years of professional experience
Work History
Cashier Inventory
Robins World Inc
Sylmar
02.2020 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Updated inventory records and restocked merchandise as needed.
- Collaborated with team members to improve checkout times and customer satisfaction.
- Handled customer complaints professionally, resolving issues promptly.
- Implemented best practices for store cleanliness and organization, enhancing shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Front Lead Cashier
Taco Bell
Sylmar
03.2018 - 03.2019
- Supervised cash register operations, ensuring accurate transactions and efficient service.
- Trained and mentored new cashiers on customer service protocols and operational procedures.
- Implemented improved cash handling processes, reducing discrepancies in daily cash reports.
- Monitored team performance, providing feedback to enhance productivity and service quality.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Coordinated inventory management for cash register supplies, maintaining optimal stock levels.
- Conducted regular audits of cash drawers to ensure compliance with company policies.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
Education
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Guest inquiries
Accomplishments
- Completed staff training program.
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Cashier Inventory
Robins World Inc
02.2020 - 04.2021
Front Lead Cashier
Taco Bell
03.2018 - 03.2019
High School Diploma -
Granada Hills Charter High School