Thomas Trussoni
Bedford,NS
Summary
I am a personable and professional customer service expert with experience across a variety of industries. I am fully bilingual in English and French, and looking for an opportunity to excel and help your business reach it’s full potential.
Overview
17
17
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Auto Claims Adjuster
Aviva Canada
Dartmouth, Nova Scotia
10.2023 - 09.2025
- Evaluated auto claims to determine validity and coverage under policy guidelines.
- Communicated with clients to gather information and clarify claim details.
- Collaborated with repair facilities to assess vehicle damage and repairs.
- Managed multiple cases simultaneously while meeting established deadlines.
Total Loss Adjuster
TD Insurance Meloche Monnex
Halifax, Nova Scotia
06.2020 - 09.2023
- Evaluated total loss claims to determine fair settlements for clients.
- Collaborated with clients and adjusters to gather necessary documentation.
- Analyzed complex insurance policies to ensure accurate claim assessments.
Insurance Advisor
TD Insurance Meloche Monnex
Halifax, NS
02.2012 - 06.2020
- Provided expert insurance advice to clients on coverage options and policies.
- Conducted thorough needs assessments to identify appropriate insurance solutions.
- Managed client relationships to ensure ongoing satisfaction and retention.
In-Charge Flight Attendant
Canjet Airlines
Halifax, NS
06.2008 - 07.2011
- Ensured passenger safety through pre-flight briefings and emergency procedure demonstrations.
- Assisted passengers with boarding, luggage placement, and settling in during flights.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
Education
C10, C131, C11, C12
Insurance Institute of NS
06.2020 - 03.2024
St. Patrick’s High School
Halifax, NSSkills
- Expert customer service skills
- Fully bilingual in English and French
- Works well individually or as part of a team
- An overall hard worker
Languages
French
First Language
French
Proficient (C2)
C2
Certification
- Licensed to adjust claims in NB, NS, NL & L and PEI
Timeline
Auto Claims Adjuster
Aviva Canada
10.2023 - 09.2025
Total Loss Adjuster
TD Insurance Meloche Monnex
06.2020 - 09.2023
C10, C131, C11, C12
Insurance Institute of NS
06.2020 - 03.2024
Insurance Advisor
TD Insurance Meloche Monnex
02.2012 - 06.2020
In-Charge Flight Attendant
Canjet Airlines
06.2008 - 07.2011
St. Patrick’s High School