Thomas Tran
San Francisco
Summary
Experienced in diagnosing and resolving mechanical and electrical issues across various systems. Demonstrates strong problem-solving abilities to maintain and restore equipment functionality. Executing precise repairs, ensuring the reliability and longevity of machinery.
Overview
20
20
years of professional experience
Work History
Parking Meter Repairer 7444
SFMTA
11.2023 - Current
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
Customer Engineer II
NCR Corporation
10.2019 - 11.2023
- Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
- Configured hardware, devices and software to set up work stations for employees.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
- Explained diagnostic findings to customers and outlined repair or service options
- Conducted regular preventive maintenance checks on equipment, reducing unexpected downtime and repair costs.
- Maintained accurate records of service calls and repairs performed, ensuring compliance with company policies and industry standards.
Taxi Driver
Sf Town Taxi Inc.
09.2012 - 10.2019
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Provided mobility to assistance to disabled passengers.
Valet Parking Attendant
Pacific Professional Building
04.2005 - 03.2012
- Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Moved cars around lot to increase space efficiency.
Education
GED -
City College Of San Francisco
San Francisco, CASkills
- Skilled in computer applications
- Quick to adapt
- Proficient in mechanical systems
- Active listening proficiency
- Detail-oriented approach
- Self Sufficient
- Electrical installation and repair
- System troubleshooting
Timeline
Parking Meter Repairer 7444
SFMTA
11.2023 - Current
Customer Engineer II
NCR Corporation
10.2019 - 11.2023
Taxi Driver
Sf Town Taxi Inc.
09.2012 - 10.2019
Valet Parking Attendant
Pacific Professional Building
04.2005 - 03.2012
GED -
City College Of San Francisco
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