Thomas Soriano

Team Management: Overseeing and training a team of tailors, seamstresses, and fitters.

Quality Control: Ensuring that all garments are made to the highest standards, and meet customer expectations.

Customer Service: Providing excellent customer service, including taking measurements, discussing garment designs, and ensuring customer satisfaction.

Inventory and Supply Management: Managing inventory of fabrics, threads, and other tailoring supplies.

Problem Solving: Identifying and resolving issues that may arise during the tailoring process, such as.

Fitting problems or fabric defects.

Daily Operations: Managing day-to-day store operations, including opening and closing procedures.

Sales and Customer Service: Monitoring and reporting on key performance indicators (KPIs), and team performance.

Visual merchandising: Executing store visual standards, and ensuring timely and flawless product presentation.

Cost Control and Operations: Managing stock and inventory, and managing store operations.

Leadership and Accountability: Taking responsibility for the store in the absence of the Store Manager.

Hiring: Assisted in recruiting efforts by interviewing candidates for open positions in the store.