Thomas Robinson
Tofino,BC
Summary
Dynamic Grounds Maintenance Supervisor at Pacific Sands Beach Resort with a strong work ethic and proven team leadership skills. Spearheaded innovative landscaping solutions, enhancing property value and visual appeal. Committed to excellent customer service and safety, training staff effectively while ensuring high-quality project outcomes. Adaptable and results-driven professional.
Experienced hospitality professional with proven track record of managing cafe operations and ensuring high-quality customer experiences. Valued for ability to lead teams effectively and adapt to changing needs with ease.
Overview
6
6
years of professional experience
Work History
Grounds Maintenance Supervisor
Pacific Sands Beach Resort
04.2025 - Current
- Spearheaded the implementation of innovative landscaping solutions that resulted in increased property value and overall visual appeal.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
Cafe Supervisor
Sunshine Village
07.2024 - 04.2025
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
Laborer
CHEP
01.2024 - 07.2024
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Landscaper
Geelong Landscaping Company
01.2021 - 12.2023
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
Barista
Doc Yarrum Cafe
01.2020 - 12.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
GED -
Galen Catholic College
Wangaratta12-2020
Skills
- Team leadership
- Excellent customer service
- Time management
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
Timeline
Grounds Maintenance Supervisor
Pacific Sands Beach Resort
04.2025 - Current
Cafe Supervisor
Sunshine Village
07.2024 - 04.2025
Laborer
CHEP
01.2024 - 07.2024
Landscaper
Geelong Landscaping Company
01.2021 - 12.2023
Barista
Doc Yarrum Cafe
01.2020 - 12.2023
GED -
Galen Catholic College
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