Thomas Raskin
Valley Village,CA
Summary
Healthcare operations and compliance professional with progressive leadership experience in a licensed residential medical facility. Promoted into management overseeing multidisciplinary teams of up to 15 staff while serving as liaison between physicians and operations. Proven track record in regulatory compliance, audit readiness, staffing optimization, and revenue cycle support. Seeking a management or growth-track role within the medical field.
Overview
3
3
years of professional experience
Work History
Medical Compliance Manager/Team Leader
Confidential Employer
03.2023 - Current
- Promoted from Treatment Technician to Lead Technician to Medical Compliance Officer within one year based on performance and leadership ability.
- Supervise, train, and schedule 10–15 clinical and support staff to ensure patient coverage and operational efficiency.
- Optimized staffing schedules, reducing payroll costs by approximately 33% while maintaining full patient coverage and care standards.
- Served as the sole liaison between attending physician and facility operations to coordinate treatment plans and ensure continuity of care.
- Conducted internal medical record audits and implemented corrective action plans, maintaining 100% compliance during state (DHCS) audits.
- Played key role in opening a new facility location, ensuring documentation and regulatory processes were completed with zero deficiencies, resulting in successful licensure approval.
- Monitored EMR documentation for accuracy and compliance with HIPAA and Joint Commission standards.
- Collaborated with billing department to support accurate insurance documentation and improve claims processing efficiency.
- Participated in admissions calls and intake coordination to support census growth and streamline onboarding.
- Assisted with hiring and onboarding new staff, reinforcing compliance and patient care protocols.
- Delivered direct patient care including medication support, vital signs monitoring, and crisis de-escalation.
Education
High School Diploma -
California State Board of Education
Certified Personal Trainer -
National Academy of Sports Medicine
Substance Use Disorder Registered Counselor -
CADTP
Skills
Medical Office Operations Staff Leadership & Scheduling
HIPAA / DHCS / Joint Commission Compliance
Regulatory Audits & Quality Assurance
Medical Records Review & EMR (Kipu)
Insurance Documentation & Billing Support
Patient Admissions & Intake Coordination
Training & Onboarding Policy Implementation
Timeline
Medical Compliance Manager/Team Leader
Confidential Employer
03.2023 - Current
High School Diploma -
California State Board of Education
Certified Personal Trainer -
National Academy of Sports Medicine
Substance Use Disorder Registered Counselor -
CADTP