Thomas Prasad
Sacramento,CA
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Dr. Robert DeBurinsOffice
Folsom, CA
11.2024 - Current
- Managed patient scheduling and appointment coordination to optimize office efficiency.
- Maintained accurate patient records and ensured compliance with privacy regulations.
- Assisted in medical billing and insurance verification processes to enhance revenue cycle management.
- Trained new staff on office procedures and best practices, fostering a collaborative work environment.
- Assisted in patient assessments, documenting medical histories and vital signs.
- Coordinated appointment scheduling, improving patient flow and reducing wait times.
- Prepared examination rooms, ensuring compliance with sanitation and safety protocols.
- Administered injections and performed basic laboratory tests with precision and care.
Admissions Coordinator
Pine Creek Care Center
Roseville, CA
05.2022 - 08.2024
- Coordinated admissions processes to ensure timely and efficient enrollment of new residents.
- Developed and maintained relationships with referral sources to enhance resident intake strategies.
- Implemented streamlined communication protocols between departments to improve information flow for admissions.
- Trained and mentored junior staff on admissions procedures and compliance requirements.
- Analyzed admission trends to identify improvement opportunities and refine operational strategies.
- Conducted assessments of prospective residents to determine eligibility for services offered by the center.
- Collaborated with healthcare teams to align admissions criteria with overall care objectives and policies.
Medical Records Assistant
Pine Creek Care Center
Roseville, CA
08.2021 - 05.2022
- Maintained accurate patient records using electronic health record systems.
- Assisted in organizing and filing medical documents for efficient retrieval.
- Ensured compliance with HIPAA regulations in handling sensitive information.
- Collaborated with healthcare staff to facilitate timely access to patient data.
- Supported audits by preparing requested documentation and reports.
- Conducted regular reviews of records for accuracy and completeness, addressing discrepancies promptly.
CNA - Certified Nursing Assistant
Pine Creek Care Center
Roseville, CA
08.2019 - 08.2021
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted in monitoring vital signs and reporting changes to nursing staff for timely interventions.
- Maintained accurate patient records, documenting care provided and observed changes in condition.
- Collaborated with interdisciplinary teams to develop personalized care plans for each resident's needs.
- Trained and mentored new CNAs, enhancing team efficiency and quality of resident care.
- Engaged residents in social activities, fostering community involvement and improving overall well-being.
- Supported needs of 15+ residents under long-term care.
Quality Assurance Technician
PGP International
Woodland, CA
09.2017 - 10.2020
- Conducted routine equipment maintenance to ensure optimal performance and reliability.
- Diagnosed technical issues efficiently, improving response times for repairs and service calls.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Led troubleshooting efforts during critical failures, minimizing downtime through effective problem-solving strategies.
- Analyzed system performance data to identify areas for process improvement and cost reduction.
Education
Certified Nursing Assistant Certification - Certified Nursing Assistant
Kash Career College
Sacramento, CA01-2012
Associate Degree in Food Science - Food Science
Sierra College
Rocklin, CA05-2016
High School Diploma -
McClellan High School
Antelope, CA01-2012
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Medical terminology
- Insurance verification
- Managing patient records
- Patient scheduling
- Patient referrals
- Cleaning and sanitizing
- Patient assessments and care
Certification
BLS Certification
Additional Information
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Professional Working
Punjabi
Full Professional
Urdu
Full Professional
Timeline
Medical Office Assistant
Dr. Robert DeBurinsOffice
11.2024 - Current
Admissions Coordinator
Pine Creek Care Center
05.2022 - 08.2024
Medical Records Assistant
Pine Creek Care Center
08.2021 - 05.2022
CNA - Certified Nursing Assistant
Pine Creek Care Center
08.2019 - 08.2021
Quality Assurance Technician
PGP International
09.2017 - 10.2020
Certified Nursing Assistant Certification - Certified Nursing Assistant
Kash Career College
Associate Degree in Food Science - Food Science
Sierra College
High School Diploma -
McClellan High School