Thomas Peters
Summerland,BC
Summary
Knowledgeable in the pet industry, with a solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
9
9
years of professional experience
Work History
Retail Manager
PetBarn
01.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Summer Camp Director
Morning Star Bible Camp
06.2016 - 08.2019
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Oversaw team of counselors and support team members.
- Mentored junior counselors in their roles as they supported senior staff members during day-to-day tasks.
- Scheduled staff based on personal strengths and coverage requirements.
- Increased staff retention by providing consistent training, support, and performance evaluations for all camp employees.
- Prior to the directing position, worked and gained experience as a camp counselor, activities director, sports crew, kitchen staff, general maintenance, and more.
Production Worker
R & J Millworks
05.2017 - 09.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Relationship building
- Sales techniques
- Conflict resolution
Timeline
Retail Manager
PetBarn
01.2019 - Current
Production Worker
R & J Millworks
05.2017 - 09.2019
Summer Camp Director
Morning Star Bible Camp
06.2016 - 08.2019
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