Thomas Lor
Rio Linda
Summary
Dedicated professional with extensive experience in retail sales and delivery services. Known for providing exceptional customer experiences and optimizing logistics to ensure timely service. Strong communication and multitasking abilities contribute to maintaining high customer satisfaction in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Canvasser
Grindstone
Sacramento
05.2026 - 06.2026
- Conducted door-to-door outreach to gather public opinions and feedback.
- Engaged with community members to promote local initiatives and services.
- Collaborated with team members to plan and execute canvassing events.
- Utilized customer relationship management software to track engagement progress.
Delivery Driver
Genuine Parts Company - NAPA Auto Parts
West Sacramento
01.2023 - 01.2025
- Delivered automotive parts to wholesale customers safely and on schedule
- Maintained accurate delivery records to support customer satisfaction
- Assisted with wholesale order fulfillment and provided retail customer service to enhance customer experience
- Facilitated smooth store operations during high customer volume to optimize service delivery
Sales Associate
AutoZone
Sacramento
01.2019 - 01.2023
- Delivered exceptional customer service and tailored automotive product recommendations to enhance customer satisfaction
- Ensured timely delivery of automotive parts to commercial accounts, contributing to efficient operations and client satisfaction
- Supported managers in processing wholesale orders and managing inventory levels for optimal stock availability
- Installed car batteries, light bulbs, and windshield wipers for customers
- Maintained clean and organized sales floor
Delivery Driver (Independent Contractor)
DoorDash
01.2015 - 01.2019
- Managed deliveries across multiple platforms, achieving high customer ratings
- Organized transportation routes for timely delivery of multiple orders
- Utilized time-management and multitasking skills to handle concurrent deliveries
Sales Associate / Cashier
Walmart
West Sacramento
01.2014 - 01.2015
- Delivered exceptional customer service, enhancing shopping experience
- Processed customer transactions with accuracy and efficiency, ensuring smooth operation
- Maintained organized and clean checkout area, promoting positive store environment
- Collaborated with team to manage peak times
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA09-2012
Skills
- Community Engagement
- Customer focus
- Customer Service
- Local Initiative Promotion
- Route planning
- Teamwork
- Persuasive Communication
- Technical proficiency
- Problem Solving
- Microsoft Office
- Technical proficiency
- Inventory management
- Strong Communication
- Adaptability in Outreach
Languages
English
Native/ Bilingual
Thai
Professional
Timeline
Canvasser
Grindstone
05.2026 - 06.2026
Delivery Driver
Genuine Parts Company - NAPA Auto Parts
01.2023 - 01.2025
Sales Associate
AutoZone
01.2019 - 01.2023
Delivery Driver (Independent Contractor)
DoorDash
01.2015 - 01.2019
Sales Associate / Cashier
Walmart
01.2014 - 01.2015
High School Diploma -
Luther Burbank High School