Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
14
14
years of professional experience
Work History
Desk Clerk
Vancouver Aboriginal Friendship Centre
01.2020 - 09.2024
Assist residents with daily living and provision of fun, safe and engaging activities to ensure that their days are happy fulfilling
Prepare resident refreshments and food trays on a regular basis
Complete the wellness checklist and daily log entries
Transition housing.
Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
Support Worker
Family Connections Inc.
01.2014 - 01.2018
Provided leadership and guidance to schizophrenic client on a daily basis
Able to problem-solve and handle demands in an organized and calm manner
Building relationships with stakeholders, family, and team members.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Documented client progress and activities in accordance with agency policies and procedures.
Program Facilitator/ Adult Support Worker
John Howard Society
01.2011 - 01.2013
Followed all policies and procedures as defined by organization
Ensure the safety of the seniors and the building on weekends and holidays
Pick up food, clothing and donations, sort, distribute and keep in good order
Followed universal precaution at all times when completing duties
Helped with referrals to community resources for offenders, ex-offenders, and persons at risk, families of offenders, and other persons affected by crime
Worked with Programming at the Edmonton Remand Centre
Financial Literacy, Resume Development, Employment Preparation, and Basic Life Skills.
Led stimulating group discussions to encourage deeper understanding of program topics and foster critical thinking skills.
Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Education
High School Diploma -
John G Diefenbaker High School
Calgary, AB
01.2008
Skills
Experience working with clients facing multiple barriers
Previous facilitation experience
Excellent communication skills, client service, and interpersonal skills
Knowledge in social-based programs and services
Able to work independently or in a team, and with minimal supervision
Able to multitask, and use problem solving skills to connect with clients
Strong passion for helping others
Excellent skills in client centered treatment
General computer knowledge (Microsoft Word, Excel, Outlook
Fluent in English
Languages
English
Full Professional
References Available
True
Other Qualifications
Standard First Aid CPR/AED -Level
Clear Security Clearance
Child Welfare Check
Timeline
Desk Clerk
Vancouver Aboriginal Friendship Centre
01.2020 - 09.2024
Support Worker
Family Connections Inc.
01.2014 - 01.2018
Program Facilitator/ Adult Support Worker
John Howard Society
01.2011 - 01.2013
High School Diploma -
John G Diefenbaker High School
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