Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Broker
Success Franchisee
01.2014 - Current
Increased client satisfaction by providing tailored investment advice and personalized service.
Managed clients'' financial portfolios with a focus on risk management and diversification for optimal returns.
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Collaborated with colleagues to develop innovative investment strategies, resulting in improved market performance for our clients.
Restaurant Manager
Burger King Restaurants of Canada
09.2005 - 01.2014
In charge of all areas of operation for a quick service restaurant with $1.5 million annual sales
Supervise 35 employees; recruit, train and conduct personal performance evaluation
Manage annual restaurant budget with no expense overages
Key Achievements
Decreased all stock losses and reduced all cash losses, food losses and wage costs since appointment
Achieved highest security controls by identifying and controlling poor cash controls and stock losses
Increased gross profit by over 25% in a very competitive local market
Involved in opening new store for 2 franchisees and achieved positive sales results within the first six months of operations.
Restaurant Manager
Wendy’s International
01.1994 - 01.2005
Responsible for the operations and management of Wendy’s restaurants, including all hiring, training, inventory control, profit and loss management for two of the highest turnover stores in New Zealand
Key Achievements:
Increased the sales by 12 – 18 % by canvassing more local store marketing and improving service time
Improve profitability to budget by 7% through reducing both food and labor cost
Became a SPARKLE certified store in both stores by executing a high level of operations consistently
Became a Phase II training store responsible for training store managers where an average of seven store managers were trained per year
Operations Executive
MBf Food Division , GRANDY’S
01.1990 - 01.1993
Duties included assisting Operations Manager relay operational and financial plans to Area Managers and also coordinating with commissary department and company warehouse in preparation and purchasing of raw products
Key Achievements:
Company and franchise stores were able to achieve 7-9% above budgeted sales in the first year of operations
On an average, the stores achieved a food cost reduction of 3% through good negotiation with suppliers and quality preparation of products by commissary department
Reduce employee turnover by 25% through introduction of incentive bonus program for longer tenure.
Education
Bachelor of Business Administration - Major Finance/ Management
SOUTHEAST MISSOURI STATE UNIVERSITY
USA
12.1998
Languages
English
Full Professional
Timeline
Broker
Success Franchisee
01.2014 - Current
Restaurant Manager
Burger King Restaurants of Canada
09.2005 - 01.2014
Restaurant Manager
Wendy’s International
01.1994 - 01.2005
Operations Executive
MBf Food Division , GRANDY’S
01.1990 - 01.1993
Bachelor of Business Administration - Major Finance/ Management