Thomas Jenkins
Sexsmith,AB
Summary
I multitask and work in a very fast-paced, high-stress environment, while maintaining a professional attitude towards all customers and employees. Maintain and deliver all on-site times. Follow policy and safety procedures along with hours of service, at all times. Very approachable, reliable and professional.
Overview
12
12
years of professional experience
Work History
Dispatch/Manager
Elite Vac & Steam
10.2013 - Current
- Dispatch day-to-day duties
- Co-ordinate with customers for on-site time, location and directions
- Ensure safety procedures to, and from location.
- Work in a fast-paced, high-stress environment
- Record and secure archives of customer requests, services performed, and other dispatch information to maintain accurate records and filing systems.
- Coordinate with maintenance teams to establish preventive maintenance schedules for service.
- Receive and evaluate all driver paperwork with hours worked on a daily basis
- Match and send tickets with proper rates to customers for coding.
- Make sure payroll hours and paperwork are received in and on time for other teammates to provide for payroll cutoff.
- Professionally manage multiple different employee personalities and personal needs on day-to-day duties.
- Maintain a professional level of excellence
Education
High School Diploma -
Pickering High School
Ajax, ONSkills
Customer Relations
Team Leader
Ability to work in a fast paced high stress level
Timeline
Dispatch/Manager
Elite Vac & Steam
10.2013 - Current
High School Diploma -
Pickering High School
Languages
English
Full Professional