Thomas Harvey
Dartmouth
Summary
Dynamic sales professional with a proven track record at Rona Inc, excelling in relationship building and problem-solving. Successfully led teams to drive revenue growth and enhance customer loyalty. Skilled in analyzing market trends and implementing effective strategies, fostering a collaborative environment that boosts performance and efficiency.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative
Rona Inc
04.2022 - Current
- Developed and maintained relationships with key clients to drive repeat business and enhance customer loyalty.
- Conducted market research to identify new sales opportunities and expand client base in designated territory.
- Delivered product presentations to customers, demonstrating features and benefits to facilitate informed purchasing decisions.
- Collaborated with internal teams to ensure timely fulfillment of orders and address customer inquiries effectively.
Store Manager
Rona Inc
09.2018 - 04.2022
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory levels, implementing strategies to reduce shrinkage and improve stock accuracy.
- Trained and developed staff, fostering a collaborative environment that enhanced team productivity.
- Analyzed sales data to identify trends, informing merchandising decisions and promotional strategies.
Regional Installation Sales Manager
Rona Inc
07.2013 - 09.2018
- Developed and implemented sales strategies to drive revenue growth across multiple channels.
- Led a high-performing sales team, providing mentorship and training to enhance performance.
- Analyzed market trends and competitor activity to identify opportunities for business expansion.
- Established relationships with key clients, fostering loyalty and repeat business through exceptional service.
Operations Manager
Rona Inc
11.2007 - 05.2013
- Streamlined operational processes, enhancing efficiency and reducing turnaround time.
- Led cross-functional teams to implement workflow improvements and optimize resource allocation.
- Developed training programs for staff, increasing team productivity and reducing onboarding time.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
Department Manager
The Home Depot Inc
11.2002 - 09.2007
- Supported daily operations by assisting team members with task execution and workflow management.
- Learned safety protocols and operational procedures to ensure a secure work environment.
- Adapted quickly to new systems and processes, enhancing overall team efficiency.
- Provided routine support in inventory management, maintaining organized storage areas.
Education
BBA -
Saint Mary's University
Halifax09-2005
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
Languages
English
Full Professional
Timeline
Outside Sales Representative
Rona Inc
04.2022 - Current
Store Manager
Rona Inc
09.2018 - 04.2022
Regional Installation Sales Manager
Rona Inc
07.2013 - 09.2018
Operations Manager
Rona Inc
11.2007 - 05.2013
Department Manager
The Home Depot Inc
11.2002 - 09.2007
BBA -
Saint Mary's University