Thomas Gugala
Lake Country,BC
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
21
21
years of professional experience
Work History
Glass Technician/Designer
Rahul Glass LTD
Surrey, British Columbia
03.2013 - 06.2024
- Inspected glass surfaces to identify damage and determine the best course of action for repairs or replacements.
- Operated power tools such as grinders, drills, saws, and sanders to cut glass pieces to size.
- Created detailed reports documenting all completed work orders, including measurements taken during installation processes.
- Troubleshot problems with existing installations, identified root causes of issues, and implemented solutions accordingly.
- Provided technical advice to customers regarding the best options for their specific needs.
- Assisted in the design process for custom installations by taking precise measurements of openings and providing accurate estimates for materials costs.
- Ordered necessary parts or supplies when needed from suppliers or vendors.
- Communicated effectively with customers throughout the entire project cycle to ensure satisfaction with results.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Sketched drawings and wrote specifications to meet client requirements.
- Submitted rough drafts to clients and management to gain approval.
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Processed orders quickly and accurately.
- Provided product information to customers.
- Developed long-term relationships with returning customers.
- Received orders from clients and determined appropriate materials needed for each job.
- Cleaned up debris at job sites after completing installations.
Glass Installer
Coast Wholesale Appliances LTD
Surrey, British Columbia
03.2005 - 03.2013
- Fabricated aluminum framing systems for glass installation projects.
- Assisted in the loading, unloading, and transportation of glass materials to job sites.
- Cleaned up debris at job sites after completing installations.
- Lifted heavy objects such as panes of glass without assistance.
Finishing Carpenter
Noble Contracting Inc
Vancouver, British Columbia
10.2003 - 03.2005
- Measured, cut and installed trim boards for doors, windows and walls.
- Assembled and glued wooden parts together using clamps or other tools.
- Fabricated countertops, moldings and decorative trim pieces from various materials.
- Replaced old windowsills with new ones crafted from hardwood material for improved aesthetics.
- Created custom moldings around doors and windows using router bits for an added level of detail.
- Completed custom woodwork for customers based on specifications.
Education
Associate of Applied Science - Information System Programmer
Compu College
Burnaby, BC01-1999
Associate of Applied Science - Electronics Technology
Kwantlen Polytechnic University
Surrey, BC01-1996
High School Diploma -
Matthew McNair Secondary School
Richmond, BC01-1993
Skills
- Sales oversight
- Business Development
- Project Management
- Resources Allocation
- Talent Allocation
- Business Administration
- Purchasing and planning
- Relationship Building
Languages
English
Professional
Polish
Professional
References
References available upon request.
Timeline
Glass Technician/Designer
Rahul Glass LTD
03.2013 - 06.2024
Glass Installer
Coast Wholesale Appliances LTD
03.2005 - 03.2013
Finishing Carpenter
Noble Contracting Inc
10.2003 - 03.2005
Associate of Applied Science - Information System Programmer
Compu College
Associate of Applied Science - Electronics Technology
Kwantlen Polytechnic University
High School Diploma -
Matthew McNair Secondary School
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