Thomas Grassing
Stratford,PE
Summary
Hardworking and passionate job seeker with strong organizational skills and several years of working in customer service and management.
Overview
40
40
years of professional experience
Work History
Transit Bus Operator
MV Transportation Inc.
06.2023 - 04.2025
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Facility Director
Harvest Bible Chapel
08.2017 - 06.2023
- Developed and implemented strategic plans for the overall growth and improvement of the facility.
- Applied safety knowledge, codes understanding, and project management skills to complete tasks quickly and with minimal down time.
- Oversaw budget planning and management, maintaining fiscal responsibility throughout all projects.
- Negotiated favorable contract terms with external service providers for maximum value at minimal cost.
- Managed daily operations for optimal performance, ensuring smooth functioning of the facility.
- Evaluated employee performance, providing constructive feedback for professional development opportunities.
- Coordinated with cross-functional teams to optimize resource allocation and ensure timely project completion.
PSA
Lowe’s
03.2010 - 07.2017
Owner
The Paint Shoppe
01.1997 - 01.2010
Manager
Allandale Decorating Centre
08.1995 - 01.1997
Manager
Irvine Decorating Centre
03.1995 - 08.1995
Manager
Color Your World
06.1985 - 03.1995
Education
Collingwood Secondary School
Collingwood, ONBarrie North Colliegate
Barrie OntarioSkills
- Customer Satisfaction
- Maintenance and Repair
- Staff Management
- Organization
- Time Management
- Safety Awareness
Languages
English
Full Professional
Additional Information
References available upon request
Timeline
Transit Bus Operator
MV Transportation Inc.
06.2023 - 04.2025
Facility Director
Harvest Bible Chapel
08.2017 - 06.2023
PSA
Lowe’s
03.2010 - 07.2017
Owner
The Paint Shoppe
01.1997 - 01.2010
Manager
Allandale Decorating Centre
08.1995 - 01.1997
Manager
Irvine Decorating Centre
03.1995 - 08.1995
Manager
Color Your World
06.1985 - 03.1995
Collingwood Secondary School
Barrie North Colliegate
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