Thomas Frank
London,ON
Summary
Client-focused and empathetic Personal Support Worker seeks position within your facility. Brings interpersonal skills, patience, compassion, and knowledge to help improve the lives of residents. Previously contributed to improving quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships. A fresh, new perspective with up- to-date guidelines and procedures having obtained the PSW Certificate from Georgian College in Barrie, Ontario in Dec 2021.
Quote
It is never too late to be what you might have been.
George Eliot
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Meadow Park London Long-Term Care
London, ON
01.2022 - 10.2024
- Responded promptly to emergency situations involving clients' safety or well-being.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained detailed records of services performed on clients.
- Consulted with client care team to continually update care plans.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Lead - Cabin Environment Quality
Air Canada
Toronto, ON
05.2016 - 05.2021
- Managed time-sensitive cleaning operations for incoming and outgoing flights
- Ensured all seats, aisles, galleys, lavatories, and cockpit were clean and sanitized.
- Kept control tower updated with real-time schedule changes and issues
- Maintained a healthy work environment with my crew by being a team player and leading by example.
- Adhered strictly to health and safety protocols during team operations on the tarmac.
- Ensured safety regulations were followed throughout the duration of each flight.
Team Lead
Target Canada
01.2013 - 04.2015
- Train and develop new team member to be successful in their roles
- Organize and execute daily tasks meeting timely deadlines
- Ensure
- Safety protocol was followed throughout entire shift
Education
Personal Support Worker Certificate -
Georgian College
Barrie, ON12.2021
Skills
- Team Leading
- Problem Solving
- Time Management
- Eye for Detail and Execution
- Patient Care
- Compassionate Care
- Emotional Support
Certification
- Canadian Red Cross – Standard First Aid CPR/AED Level C +BLS
- WHMIS
- Workplace Health & Safety Awareness
Accomplishments
- Recieved the Roberta Jarlet Award (Making A Difference Award) - October 5 2023
References
- Melanie, Hammond, melanie@docksidepublishing.com, (705)323-2797
- Tamara, Biancini, tamara.stratton@aircanada.com
- Erin, Spicer, Erin.Spicer@GeorgianCollege.ca
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsTimeline
Personal Support Worker
Meadow Park London Long-Term Care
01.2022 - 10.2024
Lead - Cabin Environment Quality
Air Canada
05.2016 - 05.2021
Team Lead
Target Canada
01.2013 - 04.2015
- Canadian Red Cross – Standard First Aid CPR/AED Level C +BLS
- WHMIS
- Workplace Health & Safety Awareness
Personal Support Worker Certificate -
Georgian College
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