Summary
Overview
Work History
Education
Skills
HOCKEY VOLUNTEER 2012 to Present
LACROSSE VOLUNTEER 2019 to Present Six Nations
WEBMASTER DMHA 2019 TO 2025
Timeline
Generic
Thomas Flatt

Thomas Flatt

Dunnville,ON

Summary

Top-performing real estate broker with a proven record of driving sales and managing complex projects. Expertise in client engagement and strategic planning, consistently achieving top 1% sales units within Coldwell Banker.

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Customer Service Professional:

  • customer complaint problem solving in a Restaurant
  • negotiation skills perfected in Real Estate Sales
  • scheduler; work well with other associations & teams for problem solving & able to compromise or justify scheduling challenges.

Overview

29
29
years of professional experience

Work History

OWNER/BROKER OF RECORD

COLDWELL BANKER FLATT REALTY
Hagersville, Ontario
05.2012 - Current
  • Managed the Brokerage; other agents and administration.
  • Top 1% in sales units Worldwide within the Coldwell Banker Franchise 5 years in a row.
  • Managed Real Estate Developments in Hagersville & Dunnville.

ICE SCHEDULER

DUNNVILLE MINOR HOCKEY ASSOCIATION (DMHA)
Dunnville, Ontario
05.2019 - 05.2025
  • Depending on the time of year, 5 to 20 hours a week.
  • Organized game schedules for teams and events in the hockey association.
  • Facilitated timely updates to online scheduling systems for team activities.
  • Assisted in planning and executing special events for community engagement.
  • Collaborated with staff to resolve scheduling conflicts promptly and efficiently.
  • Ensured compliance with league rules and regulations during scheduling activities.
  • Communicated schedule changes effectively throughout the organization when necessary, last minute at times (inclement weather, Covid issues)
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • 2019 to 2025: Worked with Haldimand County for purchasing, supervising, and scheduling all minor hockey ice for DMHA.
  • From 2019 to 2022, I worked with the Niagara District Hockey League and the Local League Ice Scheduler's for the DMHA Rep and Local League Teams & schedule all DMHA ice times
  • 2022 to 2025: Worked with the Haldimand Hockey League Ice Schedulers and the whole season schedules for one age group for all of Haldimand & schedule all DMHA ice times

SALES REPRESENTATIVE

COLDWELL BANKER J. KAZI REALTY
Hagersville, Ontario
08.2002 - 05.2012
  • Real Estate Agent
  • Within 2nd year #1 Sales Representative in Office ever year
  • Engaged clients to understand their real estate needs and preferences.
  • Conducted market research to identify competitive listings and pricing strategies.
  • Managed my own schedule.

Owner

BUCKWHEAT'S PIZZA, SUBS, WINGS & THINGS
Dunnville/Caledonia/Hagersville, ON
04.1996 - 01.2002
  • Managed daily operations for the restaurant
  • Trained staff on food preparation and customer service standards.
  • Oversaw inventory management for ingredients and supplies.
  • Head Cook every shift
  • Scheduler

Education

REAL ESTATE COUNCIL OF ONTARIO CERTIFICATE OF REGISTRATION - REAL ESTATE LICENCE IN ONTARIO

OREA
Toronto, ON
07-2002

Skills

  • Client engagement
  • Negotiation techniques
  • Customer relationship management
  • Conflict resolution
  • Scheduling optimization
  • Effective communication
  • Problem solving
  • Time management
  • Client service
  • Talent development

HOCKEY VOLUNTEER 2012 to Present

  • Coach/Trainer
  • Run whole age group programs
  • Head Coach 10 times

LACROSSE VOLUNTEER 2019 to Present Six Nations

  • Coach/Trainer.

WEBMASTER DMHA 2019 TO 2025

  • Manage DMHA website
  • implement new tech
  • write articles
  • promote events
  • publish alerts

Timeline

ICE SCHEDULER

DUNNVILLE MINOR HOCKEY ASSOCIATION (DMHA)
05.2019 - 05.2025

OWNER/BROKER OF RECORD

COLDWELL BANKER FLATT REALTY
05.2012 - Current

SALES REPRESENTATIVE

COLDWELL BANKER J. KAZI REALTY
08.2002 - 05.2012

Owner

BUCKWHEAT'S PIZZA, SUBS, WINGS & THINGS
04.1996 - 01.2002

REAL ESTATE COUNCIL OF ONTARIO CERTIFICATE OF REGISTRATION - REAL ESTATE LICENCE IN ONTARIO

OREA

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Thomas Flatt