Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Domizi

Huntington Beach

Summary

Dynamic owner/operator with a proven track record at Surf City Adventure Tours, excelling in operations management and customer service. Enhanced customer satisfaction.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Surf City Adventure Tours
01.2008 - Current
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Katella High
Anaheim, CA
08-1981

Associate of Arts -

Santa Ana College
Santa Ana, CA
01-1980

Skills

  • Competitor trend research
  • Sustainable business models
  • Customer service
  • Customer-oriented
  • Courteous and polite demeanor
  • Damage control
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Trip planning
  • Operations management
  • Documentation and reporting
  • Sales negotiation
  • Operations oversight
  • Logistics planning
  • Route planning

Timeline

Owner/Operator

Surf City Adventure Tours
01.2008 - Current

High School Diploma -

Katella High

Associate of Arts -

Santa Ana College

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Thomas Domizi