Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Clark

Ottawa,ON

Summary

Accomplished Housekeeping Manager with a proven track record at C&W Services / Carleton University, adept in Supply Inventory Management and Conflict Resolution. Excelled in overseeing 12 buildings, significantly improving operational efficiency. Skilled in training staff and optimizing customer relationships, ensuring top-notch service and cost-effective operations.

Overview

23
23
years of professional experience

Work History

Housekeeping Manager, Residences

C&W Services / Carleton University
01.2020 - Current
  • Oversee maintenance of 12 buildings & Staff, Inventory & Budgets.
  • Crisis Management, Scheduling, Inventory & Budget considerations.
  • Conducted Staff performance evaluations, providing constructive feedback for professional development.
  • Managed inventory levels effectively, minimizing waste and costs.
  • Investigated complaints promptly, seeking timely resolutions to maintain positive student experiences throughout their terms.

TMH Contracting (formerly RWC Contracting)

Thomas Clark
01.2001 - 12.2020
  • Managed RWC, then took ownership in 2016.
  • Managed operations for 30 Canada Post cleaning contracts. Led staff to work well and independently.
  • Prioritized multiple contracts, prioritizing tasks effectively deadlines and client objectives.
  • Negotiated favorable terms for contracts, leading significant cost savings and improved project outcomes.

Education

Computer Technology

Herzing College
Ottawa, ON

Licensed Master Mechanic

Algonquin College
Ottawa, ON

Skills

Training and mentoring

Customer Relationship Management

Conflict Resolution

Supply Inventory Management

Work Prioritization

Document Control

Timeline

Housekeeping Manager, Residences

C&W Services / Carleton University
01.2020 - Current

TMH Contracting (formerly RWC Contracting)

Thomas Clark
01.2001 - 12.2020

Computer Technology

Herzing College

Licensed Master Mechanic

Algonquin College
Thomas Clark