Summary
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Thomas Clancy

Toronto,Ontario

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Pasta Vino Italian Ristorante. Proven ability to engage guests and enhance their dining experience while training staff and managing inventory effectively. Recognized for cultivating lasting relationships with customers and ensuring service excellence.

Work History

Server/Bartender

Pasta Vino Italian Ristorante
2020 - 2022
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organization of dining area, enhancing restaurant ambiance.
  • Assisted in training new staff on service standards and menu knowledge.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Received feedback from guests, implementing suggestions to improve service quality.
  • Supported inventory management by monitoring stock levels and reporting shortages promptly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

FOH Supervisor/Server

Morgan Creek Golf Course
2001 - 2015
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organization of dining area, enhancing restaurant ambiance.
  • Assisted in training new staff on service standards and menu knowledge.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Received feedback from guests, implementing suggestions to improve service quality.
  • Supported inventory management by monitoring stock levels and reporting shortages promptly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Education

No Degree - Business

Kwantlen Polytechnic University
Surrey, BC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance

Languages

English
Professional Working

Accomplishments

  • Improved team productivity with morale-boosting incentives.
  • Streamlined area, resulting in improvement.
  • Supervised team of Number staff members.

Timeline

Server/Bartender

Pasta Vino Italian Ristorante
2020 - 2022

FOH Supervisor/Server

Morgan Creek Golf Course
2001 - 2015

No Degree - Business

Kwantlen Polytechnic University
Thomas Clancy