Thomas Brown
BARRIE,Canada
Summary
Skilled Custodian with background in maintaining clean, safe environments for various establishments. Experience includes general cleaning tasks, routine maintenance work and timely waste disposal procedures. Strengths include effective communication, problem-solving skills and adaptability to varying work conditions. Demonstrated ability to improve cleanliness standards and maintain high levels of sanitation in previous roles.
Overview
30
30
years of professional experience
Work History
Custodian
Service Master Barrie
Barrie
04.2022 - Current
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Dusted furniture, machines or equipment.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Branch Truck Manager
Enterprise Rent A Car
Markham, Ontario
05.2016 - Current
- Drove business development by pursuing partnerships, funding, and revenue streams for multiple branches.
- Reported on qualitative and quantitative analysis, providing data-driven insights to senior leaders.
- Managed yearly budget of over $3 million in sales
- Led branch in providing excellent customer service with average satisfaction ratings of 85%.
- Assembled and trained highly qualified team of Customer Services Specialists for several branches
- Managed daily operations of branch, including order fulfillment and customer service.
- Monitored financial performance and adjusted operation accordingly
- Fleet Management and logistics planning of over 10 million in assets
- Rapid growth and revenue increase year over year while reducing my account receivables
Automotive Sales Representative
Hopper Buick GMC
North Bay, Canada
08.2013 - 05.2016
- Sold both new and used automobiles to potential clients.
- Maintained daily sales and prospect logs using Excel and PBS system.
- Negotiated trade values with customers alongside the sales manager.
- Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
- Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
- Consistently exceeded sales quotas by at least 15%
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Sales Account Manager
Northern Business Solutions
North Bay, Canada
08.2010 - 08.2013
- Analyzed businesses problems, goals, and needs.
- Maintained an ongoing awareness and responsiveness to client satisfaction.
- Sold a variety of solutions to businesses in a wide ranges of verticals.
- Created proposals presenting solutions for business after analyzing their individual goals, problems, and needs.
- Developed a variety of advertising proposals for companies in various verticals.
- Handled daily inquiries, questions, and concerns by telephone and e-mail.
- Maintained pre and post-sales databases for all corporate accounts.
- Built positive long term relationships with key decision makers.
- Implemented new ideas to up-sell current and new customers.
- Provided leadership in a team environment.
Custodian
Northgate Shopping Center
North Bay, Canada
05.1995 - 08.2005
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Notified building managers about needed repairs to maintain public safety.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Used industrial cleaning equipment to quickly complete custodial tasks.
- Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
- Responded to emergency cleaning requests to meet client expectations.
Education
Diploma -
Canadore College Of Applied Arts And Technology
North Bay, ONGeorgian College
Barrie, ONAutomotive School of Business OMVIC Registration -
Skills
- Time management
- Janitorial equipment familiarity
- OMVIC Registered
- Team player
- WHIMS trained
- Floor maintenance
- Cleaning chemicals knowledge
- Equipment operation
- Waste management
- Inventory control
- Customer service
- Repair reporting
- Communication skills
- Manual dexterity
- Trash removal
- Painting
- Window washing
References
REFERENCE AVAILABLE UPON REQUEST
Timeline
Custodian
Service Master Barrie
04.2022 - Current
Branch Truck Manager
Enterprise Rent A Car
05.2016 - Current
Automotive Sales Representative
Hopper Buick GMC
08.2013 - 05.2016
Sales Account Manager
Northern Business Solutions
08.2010 - 08.2013
Custodian
Northgate Shopping Center
05.1995 - 08.2005
Diploma -
Canadore College Of Applied Arts And Technology
Georgian College