Thomas Brattengeier

Managed day-to-day business operations.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Handled purchasing and inventorying of product for two popup booths. One booth is a jewelry booth and the other is a compression sock and massaging insoles booth
• Managed set up/breakdown of booths along with sales at the booths, quickly established relationships with major event managers such as Ottawa/Toronto/Montreal Women's Shows , Seasons Toronto and Ottawa Home Show to great success

• Managed day-to-day business operations
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Organized and attended trade shows and special events to showcase products.
• Interacted well with customers to build connections and nurture relationships.
• built a business that regularly produced over $750,000 in sales directly and online

Direct distribution of books and videos to businesses and

schools on a retail basis with up to 10 sales agents working

in the Northern California area. Sales approaching regular

amounts of $800,000 per year.

• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Increased market share with strategic business development efforts, expanding into untapped markets.

Formed with partner a direct distribution company with up to 25 sales agents and sales of almost 2 million per year at its peak. Distributed books, gift items, and videos including some ground breaking products such as the introduction to Canada of the brand 'SightnSound' books and Disney videos to schools and businesses.

Established 3 offices in Ontario. Sold business in April 1997.

• Successfully managed budgets and allocated resources to maximize productivity and profitability.

Owned coffee kiosks (Latte Seattle) in the Toronto Airport Hilton, Montreal/Laval Hilton and the Windsor Hilton Downtown location. In concert with the kiosks I curated a coffee roastery/bagelry store called 'Biggs Bagel n' Beanery' in Campbellville Ontario.

Business was sold in 1996.

Top junior agent in office developing a strong customer base in financial planning and insurance sales. I had achieved certification as a financial planner.

• Expanded customer base through cold calling, networking, and relationship building.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.