Thomas Bélanger

• Direct experience in this field
• Experience handling a high volume of calls with wide-ranging exposure.

Dispatcher in an emergency dispatch center for traffic control, covering the province of Quebec. Similar to a 911 operator position.

• Management and prioritization of emergency situations with calmness and composure.
• Coordination of emergency services.
• Knowledge of radio codes and efficiency in their use.
• Team collaboration through communication, idea-sharing, and pooling of efforts.

Officiating amateur to semi-professional level soccer matches.

• Impartiality, professionalism, and performance.
• Redaction of detailed reports after each match, including notable incidents and decisions made.
• Management of high-stress situations and rapid decision-making.