Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thomas Berhanu

New Westminster,BC

Summary

Proven track record with BBF Building Services Ltd, excelling in delivering high-quality commercial cleaning services on time and within budget, securing client satisfaction. Expert in customer relationship management and adept at issue resolution, consistently enhancing business opportunities through outstanding service and operational excellence.

Overview

2
2
years of professional experience

Work History

Building Services Contractor(Commercial Cleaning)

BBF Building Services Ltd
New Westminster, BC
06.2022 - Current
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Education

High School Diploma -

New Westminster Secondary School
New Westminster, BC
06.2025

Skills

  • Reliability and punctuality
  • Issue Resolution
  • Patience and composure
  • Guest Services
  • Customer Service
  • Customer Satisfaction
  • Customer Relationship Management (CRM)
  • Patience and Empathy
  • Work Ethic and Integrity

Languages

English
Native or Bilingual

Timeline

Building Services Contractor(Commercial Cleaning)

BBF Building Services Ltd
06.2022 - Current

High School Diploma -

New Westminster Secondary School
Thomas Berhanu