Thomas Berhanu
New Westminster,BC
Summary
Proven track record with BBF Building Services Ltd, excelling in delivering high-quality commercial cleaning services on time and within budget, securing client satisfaction. Expert in customer relationship management and adept at issue resolution, consistently enhancing business opportunities through outstanding service and operational excellence.
Overview
2
2
years of professional experience
Work History
Building Services Contractor(Commercial Cleaning)
BBF Building Services Ltd
New Westminster, BC
06.2022 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Education
High School Diploma -
New Westminster Secondary School
New Westminster, BC06.2025
Skills
- Reliability and punctuality
- Issue Resolution
- Patience and composure
- Guest Services
- Customer Service
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Patience and Empathy
- Work Ethic and Integrity
Languages
English
Native or Bilingual
Timeline
Building Services Contractor(Commercial Cleaning)
BBF Building Services Ltd
06.2022 - Current
High School Diploma -
New Westminster Secondary School