Thomas Batchelor
North Vancouver
Summary
With a proven track record at Polar Battery, I enhanced warehouse efficiency and safety, reducing accidents by over 30%. Expert in warehouse logistics and adept at fostering customer relationships, my strategic approach to inventory management and problem-solving skills have consistently improved operational outcomes and customer satisfaction.
Diligent Warehouse Associate offering 15+ years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Warehouse Operations Lead
Polar Battery
02.2017 - 10.2024
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Optimized storage space utilization, reorganizing product layouts and implementing a more efficient shelving system.
- Coordinated with other departments for seamless flow of goods from receiving to shipping stages.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Head of Shipping and Receiving
Douglas Lighting Controls
03.2006 - 12.2016
- Negotiated favorable contracts with suppliers, reducing overall shipping costs for the company.
- Collaborated closely with purchasing department to ensure proper stocking levels were maintained at all times to meet demand requirements.
- Improved customer satisfaction rates with proactive communication regarding shipment statuses.
- Resolved shipment discrepancies promptly, minimizing delays in product deliveries to customers.
- Ensured compliance with all relevant regulations by staying up-to-date on industry-specific rules and guidelines.
- Implemented quality control measures to reduce damaged goods and errors in the shipping process.
- Optimized storage space utilization by reorganizing the warehouse layout for maximum efficiency.
- Reduced delivery times for customers through effective coordination with transportation companies.
- Maintained detailed records of all incoming and outgoing shipments for accurate reporting purposes.
- Developed strong relationships with carriers, ensuring reliable transportation services for shipments.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Liquor Store Associate
North Shore Liquor Shop
03.2004 - 01.2006
- Streamlined inventory management by consistently tracking stock levels and placing timely orders.
- Collaborated with fellow associates for efficient workflow and seamless customer service during busy times.
- Maintained a clean, organized store environment to optimize customer experience and ensure safety.
- Assisted with staff training initiatives for new hires, sharing best practices from personal experience as a Liquor Store Associate.
- Supported management in maintaining accurate financial records through daily cash drawer reconciliation tasks.
- Developed strong rapport with regular customers by remembering preferences and engaging in friendly conversation during visits.
- Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
- Increased sales through effective upselling techniques and offering promotional deals.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Performed cash, card, and check transactions to complete customer purchases.
Site Liaison
Brody Construction
03.2003 - 02.2004
- Facilitated smooth transitions between project phases through effective planning and coordination of resources.
- Addressed client concerns promptly and professionally, fostering trust and long-term partnerships.
- Promoted a culture of continuous improvement through ongoing evaluations of processes and procedures.
- Enhanced safety protocols, leading to increased compliance and a reduction in workplace incidents.
- Acted as contact for client's communication with field personnel.
Head of Shipping
Microserve
05.1999 - 02.2003
- Maintained compliance with all relevant industry regulations through diligent monitoring of policies and procedures.
- Spearheaded initiatives to improve sustainability within the shipping department by reducing waste and optimizing resource usage.
- Reduced costs for the department through effective negotiation with vendors and carriers.
- Optimized warehouse space utilization by implementing strategic storage solutions and inventory management practices.
- Improved shipping efficiency by streamlining processes and implementing new technologies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
High School Diploma -
Argyle Secondary School
North Vancouver, BCSkills
- Warehouse safety
- Order picking
- Shipping and receiving
- Load planning
- Stock control
- Problem-solving
- Loading and unloading
- Customer care
- Heavy lifting
- Warehouse operations
- Inventory and stocking
- Warehouse logistics
Languages
English
Full Professional
Interests
- Backpacking and Hiking
- Outdoor Recreation
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Creative Writing
Timeline
Warehouse Operations Lead
Polar Battery
02.2017 - 10.2024
Head of Shipping and Receiving
Douglas Lighting Controls
03.2006 - 12.2016
Liquor Store Associate
North Shore Liquor Shop
03.2004 - 01.2006
Site Liaison
Brody Construction
03.2003 - 02.2004
Head of Shipping
Microserve
05.1999 - 02.2003
High School Diploma -
Argyle Secondary School
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