Thomas Areas
North Hollywood
Summary
Results-driven Resident Care Coordinator with a proven track record in developing individualized care plans and facilitating staff training to enhance resident satisfaction. Expertise in monitoring health conditions, advocating for resident, family and staff needs, and maintaining compliance with safety protocols to deliver high-quality care.
Overview
10
10
years of professional experience
Work History
Resident Care Coordinator
Oakmont Management Group
Studio City
03.2025 - 05.2025
- Coordinated resident care plans with interdisciplinary teams for optimal service delivery.
- Cultivated trusting relationships with residents and families to enhance communication and support.
- Monitored resident health and wellness, reporting changes to healthcare providers.
- Led staff training on best practices in resident care and safety protocols, improving service delivery.
- Managed scheduling for caregivers to ensure adequate coverage and support.
- Implemented feedback systems to enhance resident satisfaction and engagement.
- Educated family members about their loved ones' condition and treatment plan.
- Monitored residents' medical records and documented changes in condition or behavior.
- Served as a liaison between families and guardians and healthcare providers.
- Provided support and guidance to residents in daily living activities.
- Provided direct care services including bathing, dressing, grooming, toileting, feeding.
- Collaborated with interdisciplinary team members to coordinate care services.
- Encouraged socialization among residents through various recreational activities.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Fostered an environment promoting physical, mental, emotional, and spiritual growth for each resident.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Assessed residents' health status, functional abilities, and need for assistance.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Developed and implemented resident care plans to meet individual needs.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
- Participated in continuing education programs related to aging process and gerontology topics.
- Facilitated staff meetings to discuss residents' progress and any concerns that may arise.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
- Performed assessments on new admissions and provided orientation to new residents regarding facility rules and regulations.
- Provided close monitoring and observation of at-risk residents.
- Preserved resident dignity and rights and demonstrated sensitivity to cultural diversity.
- Ensured availability of essential supplies in resident areas to maintain comfort and hygiene.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Planned optimal meals based on established nutritional plans.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Communicated with residents with compassion while keeping medical information private.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Clarified facility policies and procedures to residents to enhance understanding and compliance.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Recruited, hired and trained new medication technicians, caregivers, and facility staff.
Lead Caregiver
Ivy Park Senior Living
Studio City
07.2023 - 03.2025
- Assisted residents in Activities of Daily Living (ADL) per service and care plan, ensuring comfort and dignity during eating, bathing, dressing, toileting, transferring, and continence.
- Responded promptly to residents' needs, ensuring self-respect, dignity, safety, and confidentiality were upheld.
- Communicate any observed or suspected resident change of condition to a supervisor immediately.
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
- Fostered teamwork through cooperative interactions with co-workers and other departments to enhance care delivery.
Medication Technician
Ivy Park Senior Living
Studio City
07.2023 - 03.2025
- Coordinated medication services among residents, pharmacies, and physicians, facilitating seamless communication and adherence to care plans.
- Prepared and distributed medication to residents, ensuring timely access to prescribed treatments.
- Order and track all medication changes, refills, and deliveries with pharmacies.
- Maintained accurate, complete, and confidential resident medication and care records, supporting compliance with regulatory standards.
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co-workers and other departments.
Medication Care Manager
Sunrise Senior Living
Studio City
05.2017 - 07.2023
- Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information about residents.
- Collaborated with Resident Care Director and Wellness Nurse to receive and integrate medication updates for residents.
- Administers, assists with, and observes medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
- Guaranteed timely medication administration to maintain resident health and compliance.
- Documents and initials as medications are given and ensures that appropriate documentation is completed for refusal or missed doses.
- Ensured confidentiality of resident information, safeguarding sensitive medication details from unauthorized access.
- Reports all resident concerns made while administering the medication to the RCD or Wellness Nurse.
- Restocked medication cart efficiently post-medication passes to ensure readiness for subsequent rounds.
- Assessed residents to determine need for medication and documented findings for supervisor.
Lead Care Manager
Sunrise Senior Living
Studio City
05.2015 - 07.2023
- Provide supervisory support by taking attendance at the beginning of every shift; managing call-offs/no shows; sending open shift messages and responding to shift requests.
- Supported team members in delivering Activities of Daily Living (ADL) care per Individualized Service Plans (ISP), including bathing, grooming, hygiene, dressing, and escorting residents to meals and activities.
- Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADL.
- Documented resident care and services accurately, reviewed team documentation during shifts, and coached team members to address gaps in documentation.
- Ensured compliance with Sunrise's timekeeping and meal/rest period policies. Monitored team member break schedules and durations; confirmed care managers clocked in/out using correct job codes.
- Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers.
- Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts.
Reminiscence Supervisor
Sunrise Senior Living
Studio City
08.2019 - 01.2020
- Directed and supervised a team of 15 employees in daily operations.
- Supervised daily operations in a Alzheimer's and Dementia environment.
- Coordinated staff schedules, ensuring optimal coverage and high service quality.
- Trained new employees on policies, procedures, and resident care standards.
- Implemented safety protocols, enhancing security and well-being for residents.
- Assisted in developing and managing resident engagement programs and activities.
- Facilitated communication among staff, residents, and families, effectively addressing concerns.
- Resolved family complaints in a timely manner while ensuring resident and family satisfaction.
- Adhered to company policies and objectives while ensuring clear communication with staff.
- Collaborated with other departments to coordinate workflow processes between teams.
Education
High School Diploma -
Ulysses S Grant High School
Van Nuys, California06-2014
Some College (No Degree) - Registered Nurse and Health Administration
Los Angeles Valley College
Van Nuys, CA05-2026
Skills
- Resident care coordination
- Health assessments
- Medication administration
- Care planning
- Resident documentation
- HIPAA
- Memory care
- Dementia care
- ADL support
- Fall prevention
- Patient advocacy
- Regulatory compliance
- HIPAA
- Effective communication
- Interdisciplinary teamwork
- Staff onboarding
- Staff development
- Team collaboration
- Meal assistance
- Grooming assistance
- Dressing assistance
- Shift coordination
- Compassionate care
- Shift coordination
Languages
Spanish, Native
References
- Kiley Walker , Assisted Living Coordinator at Sunrise Senior Living, Studio City (2016 - 2018) Tel: (805) 416 6806
- Linda Kirakosyan, Assisted Living Coordinator at Sunrise Senior Living, Studio City (2022 - 2023) Tel: (818) 517-7094
- Dan Kashani, Executive Director at Ivy Park at Studio City, Studio City (2024-2025) Tel: (310) 903-9614
Timeline
Resident Care Coordinator
Oakmont Management Group
03.2025 - 05.2025
Lead Caregiver
Ivy Park Senior Living
07.2023 - 03.2025
Medication Technician
Ivy Park Senior Living
07.2023 - 03.2025
Reminiscence Supervisor
Sunrise Senior Living
08.2019 - 01.2020
Medication Care Manager
Sunrise Senior Living
05.2017 - 07.2023
Lead Care Manager
Sunrise Senior Living
05.2015 - 07.2023
High School Diploma -
Ulysses S Grant High School
Some College (No Degree) - Registered Nurse and Health Administration
Los Angeles Valley College