Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Abdelmalek

Anaheim

Summary

Adept at fostering customer relationships and enhancing team efficiency, I leveraged my product knowledge and empathy to ensure repeat business at Troop 235 Christmas Tree Lot. My leadership in coordinating staff and managing high-volume periods, coupled with a knack for resolving conflicts, significantly contributed to a positive, inclusive environment.

Overview

1
1
year of professional experience

Work History

Christmas Tree Salesman

Troop 235 Christmas Tree Lot
10.2024 - 01.2025
  • Provided ongoing support to team members in handling difficult or complex customer situations.
  • Coordinated timely deliveries of pre-ordered trees, ensuring satisfied customers and repeat business year after year.
  • Organized efficient scheduling of staff shifts to ensure adequate coverage during high-volume periods.
  • Trained seasonal staff on proper tree care, sales techniques, and customer engagement tactics.
  • Delivered excellent customer service, addressing client concerns and providing knowledgeable product information.
  • Maintained a clean and inviting sales environment, enhancing the overall customer experience.

Summer Camp Counselor

St Verena and the Three Holy Youth Coptic Church
06.2024 - 07.2024
  • Planned, organized, and led engaging activities, including sports, arts and crafts, and team-building exercises, ensuring a fun and safe environment.
  • Built meaningful connections with campers, peers, and parents by creating an inclusive and supportive environment that encouraged participation and personal growth.
  • Mediated and resolved conflicts among campers using effective communication and problem-solving techniques to maintain harmony within the group.
  • Worked with fellow counselors and staff to coordinate activities, manage schedules, and facilitate a cohesive camp experience.

Education

Associate of Science - Computer Science

Santiago Canyon College
Orange, CA
06-2026

High School Diploma -

Troy High School
Fullerton, CA
06-2024

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Product knowledge expertise
  • Teamwork and collaboration

Timeline

Christmas Tree Salesman

Troop 235 Christmas Tree Lot
10.2024 - 01.2025

Summer Camp Counselor

St Verena and the Three Holy Youth Coptic Church
06.2024 - 07.2024

Associate of Science - Computer Science

Santiago Canyon College

High School Diploma -

Troy High School

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Thomas Abdelmalek