THOEUN ROEUN
London,ON
Summary
To apply customer service experience, strong computer skills, and adaptability in a Residence Clerk position at Western University. Aiming to contribute to a positive residence environment by delivering exceptional front-line service, upholding security protocols, and supporting the diverse needs of students.
Overview
13
13
years of professional experience
Work History
Personal Support Worker
Cheshire Homes
2015.05 - 2024.08
- Provided compassionate home care for individuals with disabilities and spinal cord injuries
- Assisted with daily living activities, including dressing, feeding, wound care, medication administration, and physiotherapy
- Recognized and reported concerns promptly and accurately
- Managed time effectively, prioritizing clients' needs for optimal care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Retail Assistant Manager
Spirit Halloween
2011.11 - 2017.01
- Constructed store layouts and fixtures, including heavy lifting and assembly
- Managed inventory, shipping, and receiving tasks
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Managed employee scheduling, optimizing coverage during peak hours
Kiosk Operator - Masonville Mall
Calendar Club
2011.11 - 2017.01
- Constructed and set up kiosks with precision to meet deadlines
- Organized inventory and ensured the store was ready for opening
- Maintained a clean and efficient work environment.
- Provided excellent communication skills while assisting customers with inquiries about products
- Contributed to achieving sales targets through upselling techniques and personalized recommendations based on customer preferences.
Education
PSW Program -
G.A. Wheable
London, ON01.2016
Some College (No Degree) -
Fanshawe College
London, ONHigh School Diploma -
Clarke Road Secondary School
01.2007
Skills
- Quick learner with a strong ability to acquire new skills
- Timely task execution with a focus on accuracy
- Dedicated and hardworking individual
- Excellent communication and collaboration skills
- Proficient in working independently and within a team
- Privacy and confidentiality
- Client Relationship Management
- Relationship Building
- Direct Patient Care
- Microsoft Office expertise
- Documentation and data management.
- Customer Relations and retail operation
Custom
Available upon request
Timeline
Personal Support Worker
Cheshire Homes
2015.05 - 2024.08
Retail Assistant Manager
Spirit Halloween
2011.11 - 2017.01
Kiosk Operator - Masonville Mall
Calendar Club
2011.11 - 2017.01
PSW Program -
G.A. Wheable
Some College (No Degree) -
Fanshawe College
High School Diploma -
Clarke Road Secondary School
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